Manager II, Account Management, Eats Enterprise (Sales Plan)

Uber; Ciudad de México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Uber Technologies Inc. in Mexico City seeks a strategic leader to guide a team of 8+ senior Account Managers, drive commercial performance, and own the portfolio's P&L. You will set direction, coach for impact, and negotiate terms with key restaurant partners.

You will partner with Operations, Marketing, and Product to align merchant needs with Uber’s strategy, translating ambitious goals into practical roadmaps amid ambiguity.

Qualifications

• 8+ years of experience in account management, business development, or strategy.
• Proven experience managing and motivating a high-performing team in a fast-paced environment.
• Deep commercial experience with P&L ownership and a track record of driving results.
• Strong analytical and problem-solving skills with proficiency in Excel and PowerPoint.

Responsibilities

• Lead, inspire, and develop a team of 8+ high-performing Account Managers, coaching them to maximize impact while making the hard calls to manage performance and maintain a high bar.
• Navigate ambiguity and shifting priorities to own the P&L, OKRs, and commercial performance targets for a portfolio of national and rapidly growing restaurant brands.
• Build and maintain C-suite relationships, earning trust fast to facilitate Joint Business Planning and negotiate complex commercial terms that unlock value for both partners and Uber.
• Drive organizational clarity by translating high-level strategy into actionable team roadmaps, ensuring your team delivers against stated plans despite imperfect information.
• Collaborate cross-functionally with Operations, Marketing, and Product to advocate for merchant needs and resolve friction, influencing without authority to deliver tailored solutions.
• Identify and drive changes for the greater good of Uber, pushing your team beyond the status quo to improve restaurant operations and customer experience even when priorities shift.

Skills

Team leadership

P&L ownership

Analytical thinking

Excel

PowerPoint

Education

Bachelor's degree or equivalent

Tools

SQL

Job description

About the role and team

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. You'll need to take ownership, stay adaptable, and build with both urgency and care. If you're energized by challenge and motivated by real-world impact - this is where you'll grow.

Leading at Uber means setting direction in motion, not waiting for perfect conditions. You'll build high-performing teams in ambiguous environments, make hard calls under pressure, and carry the weight of decisions that matter. If you lead with clarity, build with heart, and thrive in challenge - this is where you'll make your mark.

What you'll do

• Lead, inspire, and develop a team of 8+ high-performing Account Managers, coaching them to maximize impact while making the hard calls to manage performance and maintain a high bar.
• Navigate ambiguity and shifting priorities to own the P&L, OKRs, and commercial performance targets for a portfolio of national and rapidly growing restaurant brands.
• Build and maintain C-suite relationships, earning trust fast to facilitate Joint Business Planning and negotiate complex commercial terms that unlock value for both partners and Uber.
• Drive organizational clarity by translating high-level strategy into actionable team roadmaps, ensuring your team delivers against stated plans despite imperfect information.
• Collaborate cross-functionally with Operations, Marketing, and Product to advocate for merchant needs and resolve friction, influencing without authority to deliver tailored solutions.
• Identify and drive changes for the greater good of Uber, pushing your team beyond the status quo to improve restaurant operations and customer experience even when priorities shift.

Basic Qualifications

• 8+ years of relevant experience in account management, business development, or strategy.
• Proven experience managing and motivating a high-performing team in a fast-paced environment.
• Deep commercial experience with P&L ownership and a track record of driving results.
• Strong analytical and problem-solving skills with proficiency in Excel and PowerPoint.
• Bachelor's degree or equivalent practical experience.

Preferred Qualifications

• Experience in strategy consulting (MBB), big tech, or scale-ups.
• Demonstrated success collaborating directly with C-level executives of major businesses.
• Proficiency in SQL and experience using data to influence and close complex deals.
• Strong systems thinking and the ability to thrive while leading through high levels of ambiguity.