Manager, FSA

ICON Clinical Research; Ciudad de México; Hybrid; MXN 900,000 - 1,600,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings for you and

Competitive retirement planning

Employee Assistance Programme (LifeWo​

Life assurance

Country-specific optional benefits

Job summary

ICON Clinical Research in Mexico City is seeking a Manager, Feasibility and Site Activation (FSA) to lead teams delivering high-quality feasibility assessments and efficient site activation for global clinical trials. The role is hybrid, with 3 days in the Mexico City office (Torre Caracci) and travel as needed.

You will coordinate start-up activities, manage resources, and partner with stakeholders to ensure timely, compliant delivery and continuous improvement across sites and studies.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
• Significant experience in clinical research with a strong focus on feasibility, site selection, and study start-up.
• Proven ability to manage projects or teams in a fast-paced, matrixed environment.
• Strong analytical and planning skills, with experience interpreting feasibility data and operational metrics.
• Excellent communication and stakeholder management skills, including customer-facing experience.
• Continuous improvement mindset, with a focus on quality, predictability, and operational excellence.
• Willingness to travel as required (minimal).

Responsibilities

• Coordinating site start-up and activation delivery, resolving issues, and developing team capability.
• Managing FSA project teams to deliver country and site feasibility, start-up strategies, and activation activities in line with timelines and quality expectations.
• Accountable for resourcing, utilization, forecasting and headcount control, to ensure staffing levels support operations and finances.
• Overseeing coordination of essential documents, regulatory and ethics submissions, and contract/start-up packages for assigned studies.
• Reviewing feasibility data, assumptions, and risks, and partnering with stakeholders to develop mitigation plans and realistic start-up forecasts.
• Collaborating with business development and operational teams to support proposals, bid defences, and customer meetings with robust FSA input.
• Monitoring performance metrics for feasibility and site activation, identifying trends and driving continuous improvement initiatives.
• Providing coaching, feedback, and development opportunities to FSA staff, fostering accountability and collaboration.

Skills

Analytical skills

Planning skills

Communication skills

Stakeholder management

Team leadership

Education

Bachelor's degree in life sciences or related field

Equivalent experience

Job description

Hybrid role Mexico city - 3 days at the Office Torre Caracci

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Manager, Feasibility and Site Activation (FSA) at ICON, you will lead teams responsible for delivering high-quality feasibility assessments and efficient site activation for global clinical trials.

What You Will Do:

Your focus will be on coordinating site start-up and activation delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Managing FSA project teams to deliver country and site feasibility, start-up strategies, and activation activities in line with timelines and quality expectations.

• Accountable for resourcing, utilization, forecasting and headcount control, to ensure staffing levels are conducive to operational and financial success.

• Overseeing the coordination of essential documents, regulatory and ethics submissions, and contract/start-up packages for assigned studies.

• Reviewing feasibility data, assumptions, and risks, and partnering with stakeholders to develop mitigation plans and realistic start-up forecasts.

• Collaborating with business development and operational teams to support proposals, bid defences, and customer meetings with robust FSA input.

• Monitoring performance metrics for feasibility and site activation, identifying trends and driving continuous improvement initiatives.

• Providing coaching, feedback, and development opportunities to FSA staff, fostering a culture of accountability and collaboration.

Your Profile:

You will have solid site start-up and activation experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.

• Significant experience in clinical research with a strong focus on feasibility, site selection, and study start-up.

• Proven ability to manage projects or teams in a fast-paced, matrixed environment.

• Strong analytical and planning skills, with experience interpreting feasibility data and operational metrics.

• Excellent communication and stakeholder management skills, including customer-facing experience.

• Continuous improvement mindset, with a focus on quality, predictability, and operational excellence.

• Willingness to travel as required (minimal).

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)