Manager Collaboration Tools (Zoom, Teams, Google Space, Slack, etc)

Warner Bros. Discovery; Miguel Hidalgo; Presencial; USD 60,000 - 120,000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Manager for Collaboration Tools to lead a talented team in enhancing communication and productivity through advanced collaboration technologies. This pivotal role involves overseeing the deployment and support of tools like MS Teams, Slack, and Google Workspace, ensuring they integrate seamlessly with existing systems. The ideal candidate will possess extensive experience in software development and DevOps, along with strong leadership skills to drive team success. Join this dynamic environment where your expertise will shape the future of collaboration across the organization and make a significant impact on business productivity.

Formación

• 7+ years in software development with a focus on collaboration tools.
• Proven leadership experience in managing technical teams.
• Strong knowledge of cloud platforms and DevOps practices.

Responsabilidades

• Lead a team to develop and support collaboration tools.
• Oversee deployment and maintenance of collaboration solutions.
• Ensure project success through effective resource and risk management.

Conocimientos

Software Development

DevOps Practices

Project Management

Collaboration Platforms

AI and Machine Learning

System Architecture

REST API

Scripting Languages

Educación

Bachelor's Degree in Computer Science

Master’s Degree in Information Technology

Herramientas

MS Teams

Slack

Box

Google Workspace

Zoom

Figma

Miro

Rev

Otter.ai

Co-pilot

Trint

AWS

Azure

Google Cloud

CI/CD Pipelines

VS Code

Descripción del empleo

Your New Role:
The Manager, Collaboration Tools will lead a team responsible for the development, deployment, and support of collaboration tools (MS Teams, Slack, Box, Google Workspace, Zoom, Figma, Miro, Rev, Otter.ai, and Co-pilot, Trint) that improve communication and productivity across the organization. This role is vital in driving the adoption of collaborative technologies and ensuring seamless integration with existing systems.

Your Role Accountabilities:

• Lead, mentor, and manage a team of collaboration tool specialists and support staff.
• Oversee the deployment, configuration, and maintenance of collaboration tools.
• Provide technical guidance and support to the collaboration tools team.
• Ensure the scalability, reliability, and security of collaboration solutions.
• Understand client needs and provide tailored solutions to meet their business objectives.
• Ensure solutions meet high standards of quality, functionality, and user experience.
• Continuously evaluate and improve development processes and methodologies.
• Resource Allocation: Effectively allocate resources, including team members, budget, and tools, to ensure project success.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor project progress and address any issues that may arise.
• Budget Management: Develop and manage project budgets, ensuring financial accountability and alignment with the company's financial goals.
• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs.

Qualifications & Experience:

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 7+ years of experience in software development and DevOps practices.
• Minimum of 2 years in an architectural role focused on collaboration tools.
• Proven experience in a leadership or managerial role.
• Proficiency in project management tools and methodologies.
• Strong knowledge of collaboration platforms including Microsoft Teams, Slack, Box, Google Workspace, Zoom, Figma, Miro, Rev, Otter.ai, and Co-pilot. Basic understanding of Trint.
• Strong knowledge of file sharing platforms, chat applications, cloud-based workflow tools, and DevOps tools.
• Strong knowledge of AI and machine learning frameworks and technologies.
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Strong proficiency in Azure, including Functions, .NET, Vault, and VS Code. Basic understanding of AWS and Google Cloud Platform.
• Strong proficiency in REST API calls and programming languages (Python, Bash, C#, PowerShell).
• Solid understanding of system architecture, microservices, and API design.
• Experience with DevOps tools and practices, including CI/CD pipelines, infrastructure as code, and automated testing.
• Software Development SDK (VS Code).
• Demonstrated hands-on experience with scripting languages and strong technical acumen in system architecture, cloud platforms, and automation.

Not Required but Preferred Experience:

• Certified in Microsoft Teams and SharePoint.
• Experience with other collaboration technologies such as Google Workspace and Atlassian.
• Familiarity with Agile and Scrum methodologies.
• Expertise in data integration, migration, and ETL processes.
• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.).
• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI).