MakeReady Housekeeper

The Ritz-Carlton; México; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A luxury hotel brand in Mexico is seeking a Maintenance Technician to perform preventative maintenance and minor repairs in guest and public areas. The ideal candidate should have a high school diploma or G.E.D. equivalent and less than one year of related work experience. The role emphasizes guest service, adherence to safety standards, and maintaining the property's quality. This is an excellent opportunity to join a renowned hospitality team committed to excellence.

Formación

• Less than 1 year related work experience.
• No supervisory experience.
• None required for license or certification.

Responsabilidades

• Perform scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces.
• Conduct minor repairs like tightening toilet seats and changing light bulbs.
• Report serious maintenance problems or safety hazards promptly.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

Overview

Position Summary: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensuring that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout and caulking. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines (e.g., GCPM, CARE, Make Ready Team, Perfect Room Team). Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests\' service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Responsibilities

• Perform scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces including cosmetic and mechanical tasks (e.g., mattress flipping, vacuuming, carpet cleaning, painting, dusting, bathroom cleaning, appliance checks, light fixture maintenance, grout and caulking inspection).
• Repair and clean areas according to property procedures and guidelines; conduct minor repairs (e.g., tightening toilet seats, changing light bulbs, patching holes).
• Report serious maintenance problems, unusual findings, or safety hazards to the manager or supervisor promptly.
• Adhere to safety, security, and company policies; complete required safety training and certifications; maintain professional appearance and protect company assets.
• Provide guest service in line with company standards; welcome and acknowledge guests and anticipate service needs; build positive working relationships and support team goals.
• Follow physical requirements to perform job duties (lifting up to 50 pounds, repetitive motions, reaching, bending, twisting).
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world\'s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.