Mainframe Sr. | Remote | Based in Mexico

gsbsolutions1; México; À distance; MXN 1 297 000 - 1 585 000; Plein temps

Avantages offerts par ce poste

Excellent superior benefits

Résumé du poste

gsbsolutions1 is seeking a Senior Mainframe Specialist to join a demanding IT environment. The role requires deep knowledge of DB2/SQL, COBOL, JCL, CICS, VSAM, and IBM MQ within a robust SDLC framework.

You will support CCP connectivity, clearing, and client reporting while maintaining high service standards. The candidate must communicate effectively with users, exhibit strong problem-solving skills, and manage multiple tasks with attention to detail.

Qualifications

• Experience with DB2 and SQL
• Experience writing and debugging COBOL
• Knowledge of JCL, CICS, VSAM and other mainframe tools
• Experience with IBM MQ and mainframe SDLC
• Experience supporting CCP connectivity, clearing and client reporting
• Strong problem-solving skills and ability to resolve user issues
• Excellent technical understanding of products and processes
• Clear, regular communication with users and stakeholders
• Attention to detail in documentation, error tracking and changes
• Ability to multitask across multiple customers and responsibilities

Responsabilités

• Analyze and resolve mainframe issues for multiple clients
• Debug and optimize COBOL programs and DB2/SQL queries
• Maintain and use JCL, CICS, VSAM and IBM MQ for operations
• Support CCP connectivity, clearing workflows and staff reporting
• Draft reports, track errors and implement fixes with product teams
• Provide timely updates to users and operations teams
• Collaborate with engineering and product teams to improve tools and processes
• Assist users with inquiries via meetings, calls, emails or chats

Connaissances

English language

Spanish language

Problem solving

Technical expertise

Customer service

Attention to detail

Multitasking

Business acumen

Troubleshoot issues

Assist users

Outils

DB2

SQL

COBOL

JCL

CICS

VSAM

IBM MQ

SDLC

Description du poste

Important IT company At the Latin American level, growth requires:

Mainframe Sr.

• Knowledge and experience working on DB2 and SQL

• Experience writing and debugging COBOL.

• Knowledge and experience working on JCL, CICS, VSAM, and other mainframe tools.

• Experience working with IBM MQ

• Experience working with SDLC on mainframe.

• Experience supporting clearing business.

• Experience supporting CCP (Central Clearing Party) connectivity, clearing and client reporting.

• Problem-solving skills – successful specialists excel at resolving problems encountered by users, whether these require only quick fixes or major collaborative efforts across various departments.

• Technical expertise – specialists develop a deep understanding of the product they handle as well as the processes behind it.

• Customer service – specialists must communicate well with users, paying attention to their concerns and providing clear, regular updates for ongoing requests.

• Attention to detail – it is crucial for specialists to be mindful of details since their tasks include creating extensive documentation, tracking errors, and making changes to products

• Multitasking – specialists handle technical issues from multiple customers at the same time, along with other responsibilities such as drafting reports and participating in manufacturing or development

• Business Acumen – Understanding of Global markets, various financial products, financial statements, and reports to help them communicate well with operations, sales, and client representatives.

• Troubleshoot Issues: Specialists must act quickly to analyze the available data and find the root cause of the issues. They should be able to read and debug the source code to analyze the issues. They may then develop a solution and work with the product development team to review and apply the fix. They must also create useful tools to automate key processes.

• Assist Users: This role entails interacting with product users, Operations, Business, other engineering teams, etc., and solving the problems they face. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all these cases, it is vital to address concerns promptly and keep a helpful attitude.

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote

Location: Mexico.

Salary: $80,000 gross.

Benefits: Excellent superior benefits.