Luxury Boutique Operations Lead

cc; Región Centro; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

CHANEL Guadalajara boutique is seeking an experienced Boutique Operations Manager to ensure a seamless client experience, oversee stock, back-office and team performance, and uphold CHANEL luxury standards in daily operations.

Reporting to the Boutique Director, you will lead the back-office team, drive inventory accuracy, supervise cash, schedules, and collaborate with sales to maximize performance while fostering an inclusive, high-performance culture.

Formación

• 6+ years of documented experience in retail operation.
• 4+ years in team management experience.
• Fluent Spanish and Advanced English proficiency required.
• Detail oriented with excellent organizational skills.
• Passion for client experience, luxury and beauty.

Responsabilidades

• Supervise boutique operations to ensure performance and productivity.
• Oversee back-office, stock management and inventory accuracy.
• Lead cash management, scheduling and maintenance coordination.
• Report stock performance and support buying sessions.
• Foster a culture of inclusion, collaboration and exceptional client experience.

Conocimientos

Retail operations

Team management

People leadership

Client experience

MS Office

Bilingual English/Spanish

Descripción del empleo

CHANEL Guadalajara boutique is seeking an experienced Boutique Operations Manager to ensure a seamless client experience, oversee stock, back-office and team performance, and uphold CHANEL luxury standards in daily operations.

Reporting to the Boutique Director, you will lead the back-office team, drive inventory accuracy, supervise cash, schedules, and collaborate with sales to maximize performance while fostering an inclusive, high-performance culture.