Logistics Representative

C.H. Robinson Worldwide; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A logistics and transportation company in Monterrey is seeking a Logistics Representative. This role involves managing customer supply chain information and ensuring efficient transportation arrangements. Candidates should have at least 2 years in Supply Chain or Logistics and a strong command of English. The position offers a range of benefits, including life and medical insurance, a Wealth Accumulation Plan, and opportunities in a Fortune 500 company.

Servicios

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Formación

• Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics.
• Minimum 1 year of experience with information systems.
• Ability to present to various audiences.
• Ability to work flexible hours and travel up to 5%.

Responsabilidades

• Manage customer supply chain information in the Transportation Management System.
• Ensure transportation arrangements are made for shipments.
• Conduct systems trainings for external customers.
• Document and organize existing operating processes.

Conocimientos

Fluent in English

Data analysis

Strong communication skills

Problem-solving

Team collaboration

Educación

High School Diploma or GED

Bachelor's degree (preferred)

Herramientas

Microsoft Office Suite

Descripción del empleo

time left to apply End Date: August 31, 2025 (29 days left to apply)

job requisition id R44119

POSITION SUMMARY

The Logistics Representative is responsible for managing customer’s supply chain information and data within C.H. Robinson’s Transportation Management System. They act as an extension of the customer’s staff to ensure that all information flows properly and efficiently to ensure all transportation arrangements are made. The Logistics Representative is accountable for independently managing their own area of responsibility, fostering, and maintaining a relationship with their assigned customer(s), and utilizing the CHR project-based delivery model to improve any internal or external processes.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure Transportation arrangements are made for shipments by the following:

Monitoring customer load board and information flow in the Transportation Management System

Maintaining any team mailboxes

Performing relationship and knowledge-based exception management to any pre-defined processes

Document and organize existing standard operating processes

Learn multiple job functions within assigned team

Facilitate customer calls and updates, identify when an outgoing call is needed to offer proactive answers

Meet operational metrics

Conduct CHR systems trainings to external CHR customer representatives

Manage reconciliation of daily, weekly, monthly, and quarterly reports

Make fact-based suggestions on how customers can achieve their goals in utilizing CHR by understanding CHR’s value proposition

Act as a resource and support for peers when needed

Understand and utilize CHR’s project-based delivery model to find process improvements and cost savings within area of responsibility and/or team

Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required :

High School Diploma and/or GED

Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics

Minimum 1 year of prior experience working with and troubleshooting information systems

Ability to work flexible schedule on occasion, including overtime hours when requested

Ability to travel up to 5% (domestic and/or international)

Site Specific: Fluent in English and the primary language of the applicable region

Prefer r ed:

Bachelor’s degree from accredited college or university

Proficient in Microsoft Office Suite of programs

Ability to present to a variety of audiences

Strong written and verbal communication skills

Ability to think critically, analyze data and solve problems quickly and accurately

Ability to work in a team oriented and fast-paced environment

Ability to prioritize and handle a variety of tasks

Ability to adapt to an ambiguous and changing environment

Ability to motivate and encourage change, able to get positive results in a very large , dispersed organization

Values a diverse and inclusive work environment

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.