LM848: Manager Ramp Operations II

FedEx Group; San Miguel Totoltepec; Presencial; MXN 300.000 - 460.000; Jornada completa

Descripción de la vacante

FedEx Group in Toluca is seeking a Ramp Operations Supervisor to lead loading and off-loading of aircraft and supervise customs clearance procedures.

You will oversee a team, including contractors, and ensure safe, efficient ramp performance, proper weight and balance, and compliant documentation.

The role requires English proficiency (TOEIC 600), several years of ramp experience, strong leadership, planning, and the ability to communicate with local authorities and Flight Operations.

Formación

• Two years of college or equivalent.
• Fluent in English (600 TOEIC points).
• Five years of experience in Ramp operations.
• Valid driver’s license with a good driving record.
• Excellent written and verbal communication skills.
• Leadership and supervisory capabilities.

Responsabilidades

• Select, train, motivate, and evaluate subordinate staff in ramp operations (loading/off-loading, weight and balance, documentation).
• Plan, organize, and schedule manpower to minimize delay within budgets.
• Ensure Ramp Operations are performed safely, efficiently, and effectively.
• Ensure aircraft maintenance and security for arrival/departure.
• Supervise marshaling for arriving/departing flights and ground equipment.
• Ensure weight and balance procedures are followed for Ramp Agents.
• Communicate changes in local legislation to local management and Sr. Management.
• Supervise flight delays, overflows, cancellations, and re-routes; coordinate with Flight Operations.
• Oversee staff performance, discipline, and counseling per policy.

Conocimientos

Leadership Skills

Planning & Organizing

Judgement & Decision Making

Presentation Skills

Analytical Skills

Supervision & Human Relations

Driver's License

Written & Verbal Communication

English Proficiency (TOEIC 600)

SFA 80 Engagement

Educación

Two years of college/Equivalent

Descripción del empleo

\"Supervise the loading and off-loading of aircraft's in the most efficient and effective way possible; to ensure that safe and efficient operations exist at FedEx ramp facilities and supervise customs clearance procedures.

Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, and Advisory. Management responsibilities include disciplinary action up to and including dismissal.

1. Select, train, motivate, and evaluate a subordinate staff in handling ramp operations such as loading/off-loading, weight, and balance of the aircraft and in complying with related company and local policies, procedures, rules, norms, and practices (labeling, proper loading/off-loading, all documentation completed, and well-organized, weight and balance, marshaling, etc.)


2. Control and effectively utilize manpower through planning, organizing, and scheduling to minimize loss of time while working within the framework of the capital and operating budgets.


3. Ensure Ramp Operations are performed safely, efficiently, and effectively.


4. Ensure aircraft maintenance and security are provided for arrival/departure.


5. Supervise marshaling for arriving/departing flights and proper operations of ground equipment.


6. Ensure proper weight and balance along with loading and offloading procedures are adhered to Ramp Agents.


7. Establish and maintain a cordial professional relationship with local airport officials and keep them abreast of changes in local legislation that may affect the business. Changes need to be communicated to local management and affected employees and Sr. Management.


8. Supervise any flight delays, overflows, cancellations, and re-routes. Communicate with Flight Operations on aircraft and related ramp activities.


9. Supervise employees (performance evaluation, pay increases, discipline, counseling, etc.) within Corporate Personnel Policies and Procedures. Main responsibilities are those most important or most frequently performed duties. The incumbent will perform other duties as required.

Dispatch license is mandatory and Air Ops courses (valid and current)

Education:

Two (2) years of college/Equivalent.

Fluent in English (600 TOEIC points)

Experience:

Five (5) years of experience in Ramp operations.

Skills:

• Leadership Skills


• Planning & Organizing Skills


• Judgement & Decision Making Skills


• Presentation Skills


• Analytical Skills


• Strong basic supervision/management and human relations skills


• Valid driver's license with a good driving record


• Excellent written and verbal communication skills


• Fluent in English (600 TOEIC points)


• SFA 80 Engagement

Note: The TOEIC test is valid for 2 years from the test date.

Important: Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: \"Failure by an employee to provide complete information that clearly demonstrates whether they meet the required qualifications for the posted position may result in them not being considered.\"

Posting validity period: From September 10 to September 16, 2026

FedEx es ampliamente reconocida como una empresa de clase mundial. Nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un innovador en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo.

FedEx es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. Algunos de nuestros premios recientes incluye:

• 2020 - Empresas más admiradas del mundo de Fortune (#14 )


• 2019 - Mejores lugares para trabajar de Fortune (#15)


• 2019- Uno de los \"mejores empleadores para la diversidad\" de Forbes


• FedEx LAC 2020 incluido en el ranking de Mejores lugares para trabajar en América Latina de Great Place to Work (#24)


• 2021- FedEx México fue incluido en el Ranking GPTW por 18 años consecutivos


• 2020- FedEx México recibió la Certificación CEMEFI por 13 años consecutivos respaldando a FedEx como empresa socialmente responsable


• 2021 - FedEx Chile fue recertificado con Giro Limpio, un sello de la Agencia de Energía Sostenible que busca mejorar la eficiencia energética del sector de transporte terrestre, mediante la reducción del consumo de combustible y las emisiones de gases de efecto invernadero.


• FedEx Uruguay 2019 seleccionado por GPTW entre las 5 mejores empresas para trabajar

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