LM848: Manager Ramp Operations II

FedEx Group; Galeras; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

FedEx Group in Querétaro is seeking a Ramp Operations Supervisor to oversee loading and unloading of aircraft, ensure safety, weight and balance accuracy, and oversee ground handling activities.

You will lead a team, enforce policies, coordinate with airport authorities, and manage scheduling within budgets. The role requires leadership, planning, communication, and a valid driver's license; English proficiency is essential.

Formación

• Two years of college or equivalent required.
• Five years of ramp operations experience.
• Leadership, planning and organizing, judgment and decision making skills essential.
• Excellent verbal and written communication in English.
• Valid driver's license with clean record.
• Fluent in English (600 TOEIC points).
• SFA 80 Engagement required.

Responsabilidades

• Oversee loading/off-loading and weight & balance of aircraft; ensure safe, compliant ramp operations.
• Train, motivate, and evaluate staff; manage scheduling within budgets.
• Ensure ramp operations safe, efficient, and compliant with policies and procedures.
• Supervise aircraft maintenance and security for arrivals/departures.
• Direct marshaling, ground equipment operations, and loading procedures.
• Maintain cordial relations with local airport officials and communicate regulatory changes.
• Supervise flight delays, overflows, cancellations, and re-routes with Flight Operations.
• Manage employee performance, discipline, and development within policies.

Conocimientos

Leadership Skills

Planning & Organizing

Judgement & Decision Making

Presentation Skills

Analytical Skills

Supervision/Management

Driver's License

Written & Verbal Communication

English Proficiency

Engagement SFA 80

Educación

Two years of college/Equivalent

Descripción del empleo

"Supervise the loading and off-loading of aircraft's in the most efficient and effective way possible; to ensure that safe and efficient operations exist at FedEx ramp facilities and supervise customs clearance procedures."

Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, and Advisory. Management responsibilities include disciplinary action up to and including dismissal.

1. 1. Select, train, motivate, and evaluate a subordinate staff in handling ramp operations such as loading/off-loading, weight, and balance of the aircraft and in complying with related company and local policies, procedures, rules, norms, and practices (labeling, proper loading/off-loading, all documentation completed, and well-organized, weight and balance, marshaling, etc.)
2. 2. Control and effectively utilize manpower through planning, organizing, and scheduling to minimize loss of time while working within the framework of the capital and operating budgets.
3. 3. Ensure Ramp Operations are performed safely, efficiently, and effectively.
4. 4. Ensure aircraft maintenance and security are provided for arrival/departure.
5. 5. Supervise marshaling for arriving/departing flights and proper operations of ground equipment.
6. 6. Ensure proper weight and balance along with loading and offloading procedures are adhered to Ramp Agents.
7. 7. Establish and maintain a cordial professional relationship with local airport officials and keep them abreast of changes in local legislation that may affect the business. Changes need to be communicated to local management and affected employees and Sr. Management.
8. 8. Supervise any flight delays, overflows, cancellations, and re-routes.Communicate with Flight Operations on aircraft and related ramp activities.
9. 9. Supervise employees (performance evaluation, pay increases, discipline, counseling, etc.) within Corporate Personnel Policies and Procedures.
10. Main responsibilities are those most important or most frequently performed duties. The incumbent will perform other duties as required.

Education:

Two (2) years of college/Equivalent.

Experience:

Five (5) years of experience in Ramp operations.

Skills:

• Leadership Skills
• Planning & Organizing Skills
• Judgement & Decision Making Skills
• Presentation Skills
• Analytical Skills
• Strong basic supervision/management and human relations skills
• Valid driver's license with a good driving record
• Excellent written and verbal communication skills
• Fluent in English (600 TOEIC points)
• SFA 80 Engagement

Importante:Con fundamento en la política 4-15 de Oportunidad de Carrera del Manual de Gente de LAC: "El hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta"

Vigencia del boletín:

del10 al 16 de Septiembre del 2026.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.