LM016: Operations Handler-4

FedEx Group; Monterrey; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading logistics company seeks support for product reception and fulfillment of customer orders in Monterrey. The role involves efficient pickup and delivery of packages, ensuring safety compliance, and performing key operational tasks. Applicants should have a middle school education and be capable of handling physical requirements along with basic English skills.

Formación

• Basic English skills required.
• General knowledge of warehouse operations, packaging, and inventories.
• Experience with ramp and warehouse equipment preferred.

Responsabilidades

• Provides efficient and safe delivery and pickup of packages.
• Checks packages for proper labeling and requirements.
• Loads company vehicles safely and performs basic maintenance.

Conocimientos

Ability to lift up to 55 lbs. (25 kg)

Attention to detail

Planning and organizing skills

Problem-solving skills

Teamwork skills

Educación

Middle School degree or equivalent

Herramientas

Basic vehicle maintenance skills

Experience with power and hand tools

Descripción del empleo

Involves support in the reception of products and fulfillment of customer orders through operational processes, ensuring that customer materials are in optimal condition at the required time.

General Job Description

Under general guidance, completes the following tasks:

1. Provides efficient and safe delivery and pickup of packages.
2. Checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, and special requirements for hazardous material shipments.
3. Prepares necessary paperwork related to pickup and delivery, such as airway bills, delivery records, vehicle condition reports, etc., with neatness and accuracy.
4. Seeks additional business from current customers; if unsuccessful, passes leads to the Sales Manager.
5. Informs Station Operations Manager and Sales team of changes in customer or competitor efforts.
6. Loads company vehicles safely.
7. Audits package size and weight, sorts packages accordingly.
8. Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules, and practices.
9. Operates company vehicles safely and performs basic maintenance (cleaning, washing, checking tire pressure, etc.).
10. Supports unloading customer merchandise, verifying quality and quantity, and palletizing when needed.
11. Arranges products on racks using forklifts or skid loaders (only for certified employees).
12. Fulfills physical orders using work tools such as handheld scanners, PCs (WMS and/or Excel).
13. Performs value-added tasks such as product review, kit assembly, labeling, and packaging.
14. Performs other duties as assigned.

Minimum Requirements

Education:

• Middle School degree or equivalent preferred.
• Basic English skills.

Experience:

• General knowledge of warehouse operations, packaging, and inventories.
• Experience with ramp and warehouse equipment preferred.

Skills:

• Ability to lift up to 55 lbs. (25 kg) and maneuver packages weighing up to 150 lbs. (68 kg) with appropriate equipment.
• Ability to work variable shifts.
• Basic vehicle maintenance skills and experience with power and hand tools preferred.
• Ability to successfully complete Reading, Map Reading, Sorting, and Math sections of the Basic Skills Test.
• Attention to detail, planning and organizing skills, problem-solving skills, and teamwork skills.

FedEx is recognized globally as a top company, known for innovation, workplace excellence, and social responsibility. Our awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s “Best Employers for Diversity”
• 2020 GPTW’s Best Workplaces in Latin America (24th)
• 2021 FedEx Mexico in GPTW’s top 20 for 18 consecutive years
• 2020 FedEx Mexico received CEMEFI Certification for social responsibility
• 2021 FedEx Chile re-certified with Giro Limpio for energy efficiency
• 2019 FedEx Uruguay among the top 5 companies to work for according to GPTW