LM014: Courier

FedEx; San Luis Potosí; Presencial; MXN 20,000 - 40,000; Jornada completa

Descripción de la vacante

An established industry player is seeking dedicated delivery personnel to ensure efficient package handling and customer service. This role involves operating vehicles, managing package deliveries, and maintaining a professional image while engaging with customers. Ideal candidates will have a strong focus on safety and accuracy, with the ability to lift heavy packages and work variable shifts. If you thrive in a dynamic environment and enjoy providing top-notch service, this opportunity is perfect for you.

Formación

• Minimum education: High School diploma or equivalent preferred.
• Must possess appropriate license for the vehicle assigned.

Responsabilidades

• Provides efficient and safe delivery and pick-up of packages.
• Operates non-articulated vehicles safely and efficiently.
• Ensures packages conform to FedEx features of service.

Conocimientos

Ability to lift 55 lbs (25 kg)

Good verbal and written communication skills

Customer-oriented

Problem-solving skills

Planning and organizing skills

Team working skills

Attention to detail

Educación

High School diploma or equivalent

Descripción del empleo

Involves providing courteous and efficient package delivery, sorting, and collection services, ensuring the delivery of packages by completing necessary paperwork and recording shipments in accordance with FedEx Express service standards.

General Job Description

Under general guidance, completes the following tasks:

1. Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
2. Operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
3. Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
4. Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use or competitor actions.
5. Answers customer questions on FedEx features of service and keeps customers informed about the company and its services.
6. Ensures that packages conform to FedEx features of service; that proper labeling is provided; and that all paperwork is complete, neat, and accurate.
7. Determines legality of packages, including special requirements for dangerous goods and international shipments, and separates packages by service type and destination in accordance with established procedures.
8. Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
9. Ensures customers have an adequate supply of FedEx materials for shipping.
10. Loads and unloads aircraft, containers, and company vehicles, and operates mechanized ramp equipment to load and unload packages.
11. Cleans, washes, and performs minor maintenance to company vehicles as necessary, and maintains a neat and clean personal appearance to uphold the company's public image.
12. Provides and collects necessary paperwork related to package pickup and delivery, such as air waybills, shipping records, vehicle condition reports, and tax invoices with clarity and accuracy.
13. Ensures the security of FedEx Express and customer property such as cash, packages, equipment, and hazardous materials.
14. Collects tax invoices from delivered shipments that must be processed by customs authorities when necessary.
15. May require other duties as assigned.

Minimum Requirements

Minimum Education:

• High School diploma or equivalent preferred.
• Basic English skills preferred.

Minimum Experience:

• One (1) year of experience driving 3.5-ton trucks.
• Must possess appropriate license for the vehicle assigned in accordance with specific country regulations.
• Good driving record.
• Must be 21 years old or older.

Minimum Required Skills:

• Ability to lift 55 lbs (25 kg) and maneuver packages weighing up to 150 lbs (68 kg) with appropriate equipment.
• Good verbal and written communication skills, human relations, and team player.
• Must be able to successfully complete Reading, Map Reading, Sorting, and Math sections of the Basic Skills Test.
• Customer-oriented with good organizational skills.
• Problem-solving skills.
• Accuracy and attention to detail.
• Planning and organizing skills.
• Team working skills.
• Ability to work variable shifts.