Learning Specialist, Amazon Logistics Learning Team

Amazon; Irapuato; Presencial; MXN 20,000 - 40,000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Delivery Station Learning Coordinator to enhance the onboarding experience for associates. This role involves coordinating training programs, tracking learning metrics, and ensuring adherence to training standards. The ideal candidate will have a strong background in training and continuous improvement, with excellent problem-solving skills and the ability to manage multiple tasks. Join a dynamic team dedicated to fostering a positive learning environment and empowering employees to achieve their best. If you're passionate about training and development, this opportunity is perfect for you!

Formación

• 2+ years of experience in training and development.
• Intermediate English proficiency (B1+).

Responsabilidades

• Coordinate onboarding activities and training programs for associates.
• Track learning metrics and manage training effectiveness.

Conocimientos

Problem Solving

Training Delivery

Continuous Improvement

Communication

Time Management

Educación

High School Diploma

Bachelor’s Degree

Descripción del empleo

Description

The Delivery Station Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associates onboarding activities for the site.

Constantly improves the long-term capabilities of the area to which the Learning Coordinator is assigned. This position has a high level of program administrative management. The Delivery Station Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions

Key job responsibilities

• Coordinate ambassador identification program and track new hire onboarding and ambassador audits
• Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
• Track learning curve and continuous improvement metrics at the site level
• Audit Powered Industrial Equipment Training program and trainer standard work
• Execute training programs for both seasonal and permanent trainers
• Coordinate and facilitate any training related programs
• Manage ticketing system and ensure tickets are closed within expected timeline
• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
• Document feedback results to help the learning department identify strengths as well as area of improvement
• Assess development needs for individuals and groups
• Fully understand workflow and daily production goals
• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
• Balance and prioritize multiple tasks
• Maintain a positive attitude and presence on the floor
  
  

Basic Qualifications

• High School Diploma or equivalent
• English intermediate B1+
• 2+ year of experience in Training
  
  

Preferred Qualifications

• A completed Bachelor’s Degree from an accredited university
• Previous Kaizen/Continuous Improvement experience
• Experience delivering training/information to peers, hourly associates, and senior management, both individually and in group
• Experience creating trainings and developing strategies to train managers
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Servicios Comerciales Amazon México S. de R.L. de C.V.

Job ID: A2967688