Learning Program Manager

Novartis; Ciudad de México; Híbrido; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Novartis is seeking a Learning Program Manager in Mexico City (Hybrid) to design and deliver impactful learning journeys that build AI fluency, leadership and transformation capabilities. You will lead development of learner-centered curricula and assets, partnering with SMEs, leaders, and vendors to translate complex concepts into practical experiences.

The role requires instructional design expertise, strategic thinking, and strong operations for program delivery, measurement and continuous

Formación

• Experience designing learning solutions for business audiences.
• Ability to translate complex topics into practical, learner-centered content.
• Experience coordinating multiple stakeholders in fast-paced environments.

Responsabilidades

• Design and deliver role-based learning journeys to build capability and proficiency.
• Translate SMEs into engaging modules, workshops, simulations, and playbooks.
• Apply adult learning principles and human-centered design across programs.
• Ensure curriculum consistency and alignment with AI, leadership, and transformation goals.
• Manage content inventories, version control, and governance for learning assets.
• Collaborate with SMEs, facilitators, and vendors for program launches.
• Support learning operations, including budget tracking and procurement.

Conocimientos

Instructional design

Curriculum development

Leadership development

Stakeholder management

Project coordination

Learning analytics

Educación

Bachelor's degree in Learning & Development, Instructional Design, Organizational Development, Business, Communications, Healthcare, Digital Learning, or related field

Descripción del empleo

Job Description Summary

#LI-Hybrid
Location: Mexico City, Insurgentes
Contract Type: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible.

Reimagining Medicine Starts With Our People

Job Description

Are you passionate about creating innovative learning experiences that drive business transformation and capability growth? We are seeking a Learning Program Manager to help shape and deliver impactful learning journeys that build AI fluency, leadership effectiveness, and transformation capabilities across our organization.

Reporting to the Director, AI Learning & Leadership Programs, this role will lead the design, development, maintenance, and continuous improvement of engaging, learner-centered curriculum and learning assets. Partnering with subject matter experts, business leaders, vendors, and cross-functional teams, you will translate complex concepts into practical, high-quality learning experiences that enable employees to develop critical skills and apply them effectively in their roles.

This is an exciting opportunity for a learning professional who combines instructional design expertise, strategic thinking, and operational excellence with a passion for innovation, including the use of AI-enabled learning solutions.

Key Responsibilities

• Design and develop role-based learning journeys that support capability growth from awareness through application, reinforcement, and demonstrated proficiency.
• Translate subject matter expertise into engaging learning solutions, including e learning modules, workshops, simulations, playbooks, leader guides, job aids, and facilitator materials.
• Apply adult learning principles, human-centered design methodologies, accessibility standards, and best practices in instructional design.
• Ensure curriculum consistency, usability, and alignment with established design frameworks for AI, leadership, and transformation programs.

Content Management & Continuous Improvement

• Maintain curriculum maps, content inventories, version control processes, and content governance practices.
• Continuously improve learning assets based on learner feedback, performance data, adoption metrics, and evolving business needs.
• Identify opportunities to streamline content libraries and reduce duplication across learning programs.

Program Delivery & Stakeholder Collaboration

• Partner with subject matter experts, facilitators, business leaders, and vendors to support the timely development and deployment of learning solutions.
• Coordinate learning development activities and ensure readiness for program launches and ongoing delivery.
• Support learning operations, including vendor management, purchase order coordination, budget tracking, and documentation.

Measurement & Innovation

• Incorporate measurement strategies to assess learner engagement, knowledge retention, confidence, and behavioral application.
• Leverage AI-driven learning approaches to enhance personalization, learner experience, and program effectiveness.
• Use data and stakeholder insights to recommend improvements that increase business relevance and learning impact.

Essential Requirements Education

• Bachelor's degree in Learning & Development, Instructional Design, Organizational Development, Business, Communications, Healthcare, Digital Learning, or a related field.

Experience

• 4+ years of experience in instructional design, curriculum development, learning experience design, leadership development, capability building, or related learning functions.
• Proven experience developing learning solutions for business audiences, including workshops, digital learning, facilitator guides, playbooks, and performance support tools.
• Experience transforming complex subject matter into practical, engaging, learner centered content.
• Experience coordinating multiple stakeholders and managing projects in fast-paced environments.

Knowledge & Skills

• Strong expertise in instructional design methodologies and adult learning principles.
• Excellent curriculum development, content creation, stakeholder management, and project coordination skills.
• Ability to manage multiple priorities while maintaining a high level of quality and attention to detail.
• Strong written and verbal communication skills with the ability to influence across functions and levels.
• Experience working with learning technologies and digital learning platforms.
• Strong analytical skills with the ability to interpret feedback and learning metrics to drive continuous improvement.

Preferred Qualifications

• Experience supporting AI literacy, digital transformation, leadership development, pharmaceutical commercial capabilities, or enterprise-wide learning initiatives.
• Certification or coursework in Instructional Design, ATD/CPTD, Human-Centered Design, Learning Analytics, or related disciplines.
• Experience working across global or cross-functional organizations.
• Fluent English