Lead SRE - Cloud Reliability & Observability Leader

EPAM Systems; México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling and certification courses

LinkedIn Learning access

Global career opportunities

Descripción de la vacante

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java backend services ecosystem. You will strengthen reliability, observability, and incident response alongside a backend team, with on-call duties and a focus on improving SLOs and runbooks.

Join a dynamic, global team and contribute to scalable cloud infrastructure, dashboards, and proactive incident management. Candidates should have extensive AWS, distributed systems, and leadership experience.

Formación

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems.
• 5+ years of experience with Amazon Web Services in production environments.
• 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production.
• Leadership experience guiding on-call practices and operational improvements.
• Strong project execution skills delivering reliability and observability enhancements.
• Strong troubleshooting skills using logs and telemetry to find root causes.
• Strong communication skills for clear and concise written incident updates.
• Fast learning ability to absorb information quickly and apply it during on-call.
• Upper-Intermediate English proficiency (B2).

Responsabilidades

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes.
• Deploy patches to address issues in cloud infrastructure.
• Improve reliability posture for key backend services through tangible changes.
• Build metrics and dashboards to quickly assess overall platform health.
• Monitor SLOs across services and submit code changes to improve SLOs as errors occur.
• Create and refine runbooks for backend services to standardize operations and response.

Conocimientos

SRE/DevOps experience

AWS expertise

DynamoDB / ElastiCache

Leadership

Troubleshooting

Communication

Learning agility

English B2

Herramientas

Kubernetes

Terraform

Apache Kafka

Grafana

New Relic

Descripción del empleo

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java backend services ecosystem. You will strengthen reliability, observability, and incident response alongside a backend team, with on-call duties and a focus on improving SLOs and runbooks.

Join a dynamic, global team and contribute to scalable cloud infrastructure, dashboards, and proactive incident management. Candidates should have extensive AWS, distributed systems, and leadership experience.