Lead Specialist - Technology Support Services

Anixter International; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Wesco International, Inc. is seeking a Lead Specialist - Technology Support Services in Mexico City, offering hybrid work. You will advise on advanced technologies for CSS, EES, UBS sales teams and support large, global opportunities.

Require 9+ years in design/implementation, strong Visio/AutoCAD/iBwave/JVSG skills and travel readiness. The role involves training, vendor liaison and delivering technical demonstrations to customers and partners.

Formación

• Associate degree or college diploma in a technical field; commensurate experience.
• Bachelor’s degree in a technical/engineering discipline preferred.
• 9+ years in design/implementation/commissioning in technical environments.
• 5+ years designing with Visio, AutoCAD 2D, JVSG or iBwave.
• BICSI RCDD and NTS/OSP/DCDC credentials preferred.
• Customer-centric mindset with strong MS Office skills.
• Willingness to travel 10–25%.

Responsabilidades

• Establish credibility with end users and deliver value as the technical liaison.
• Provide BOMs, designs (Visio/CAD/iBwave/JVSG) and specs meeting client needs.
• Act as a technical advisor to sales teams and align with business leaders.
• Leverage GTRC and Solutions Support to scale, improving turnaround time.
• Participate in advanced training and earn credentials relevant to discipline.
• Liaise with TAP manufacturers to specify vendor products when appropriate.
• Deliver presentations and hands-on training in client meetings and events.

Conocimientos

Visio

AutoCAD 2D

JVSG

iBwave

BICSI RCDD

Public speaking

Travel readiness

Educación

Associate degree/College Diploma

Bachelor’s Degree - Technical

Herramientas

Visio

AutoCAD 2D

JVSG

iBwave

Descripción del empleo

CDMX, Mexico (Hybrid)

Job Info

• Job Identification 33025
• Job Category Sales Support
• Posting Date 07/23/2026, 04:10 PM
• Job Schedule Full time

Job Description

As the Lead Specialist -Technology Support Services, you will be the trusted advisor and technical support professional for the WESCO Global Solutions business. The Advanced Technology Support (ATS) team is the second tier of support in all our technologies. You will act as a technical advisor to the Communications and Security Solutions (CSS), Electrical and Electronic Solutions (EES)and Utility and Broadband Solutions (UBS) sales organizations. The team proactively works with all global sales representatives and supports all large, complex and global opportunities. The team also supports the Corporate Marketing, Supply Chain Solutions and Category Management groups as Subject Matter Experts.

Responsibilities:

• Establish Wesco’s credibility with end user customers and deliver value throughout the sales cycle as the technical liaison. Position standards based technology solutions and education that meets the customer’s needs. Provides deliverables of BOM’s, design (Visio/CAD, iBWave, JVSG) and written specifications as needed, with consideration to encompass clear depiction of Wesco’s Value Message including our Supply Chain and Global solutions.
• Align with Wesco business leaders as a technical resource within the respective territories to better execute sales strategies and initiatives. As a trusted technical advisor, provide business leadership and technical guidance to sales reps through coaching, motivation and acknowledgement.
• Utilize the Global Technical Resource Center (GTRC) and Solutions Support as part of a holistic team strategy allowing the TSS to scale, by delegating core tasks of a project. This engagement results in improved turnaround time on customer deliverables and a higher product attachment rate to the overall solution.
• Take part in advanced technical training and continued education, gaining the knowledge to understand system architectures and position them in terms relevant to the customer. Achieve and maintain Industry recognized credentials relevant to their discipline, territory needs and customer requirements.
• Vendor liaison to our key Vendor Liaison/Technology Alliance Partner (TAP) manufacturers at a regional or global level as needed. Identify opportunities to specify TAP vendor products in the market and maintain WESCO’s position as the trusted advisor.
• Deliver technical presentations and execute hands‑on training in client meetings, technical seminars, and industry trade shows to educate customers and partners on emerging technologies.
• Identify and position customer visits to WESCO’s Corporate Lab for the purpose of technology and product evaluation. Act as SME for customer visits when required to do so.

Qualifications:

• Associate degree (U.S.)/College Diploma (Canada) or commensurate years of technical experience required
• Licenses/Certificates/Designations – based on their technical field of expertise required
• Bachelor’s Degree - Technical or engineering discipline, or commensurate years of technical experience preferred
• 9+ years of experience in the technical field of design, implementation and/or commissioning
• 5 years experience designing using Visio or AutoCAD 2D or JVSG or iBwave preferred
• BICSI RCDD and OSP or NTS or DCDC preferred
• Possess a customer‑centric mindset
• Possess intermediate computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint
• Demonstrate strong technical knowledge in specialist field with confident public speaking and presentation skills
• Ability to travel 10% - 25%

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.