Lead Site Reliability Engineer

EPAM Systems, Inc.; México; A distancia; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

EPAM Systems, Inc. is seeking a Lead Compute Platform SRE to support our Compute Managed Services projects in Mexico. You will own 24x7 monitoring, incident response, and operational stability across multi-cloud environments.

The role emphasizes automation, disaster recovery, security hardening, and SOP development while collaborating with cross-functional teams to deliver high-quality compute services. Candidates should have 5+ years in SRE or IT operations, team leadership experience, and

Formación

• Minimum 5 years of relevant SRE/IT operations experience.
• Experience leading and managing teams.
• Proficient with cloud platforms GCP, AWS and Azure.
• OS administration across Windows and Linux environments.

Responsabilidades

• 24x7 monitoring of compute platforms using ELK and PagerDuty.
• Manage incidents and problems across servers, middleware, OS, and cloud platforms with RCA and resolution.
• Execute repaving activities, change management, and disaster recovery procedures.
• Ensure security and vulnerability compliance including user management and certificate lifecycle.
• Develop and maintain SOPs for infrastructure operations.
• Collaborate on cell-based automation improvements and drive service enhancements.

Conocimientos

SRE leadership

Cloud platforms

GCP

AWS

Azure

Windows OS

Linux OS

Automation

Ansible

Terraform

Python

Bash

ELK

Grafana

Incident management

GitHub

Security hardening

Vulnerability management

Disaster recovery

English Proficiency

Herramientas

ELK

Grafana

GitHub

Ansible

Terraform

Descripción del empleo

We are seeking a skilled Lead Compute Platform SRE to support EPAM's Compute Managed Services project for our client.The role focuses on KTLO (Keep the Lights On) activities, ensuring 24x7 monitoring, incident management, and operational stability across multi-cloud environments (GCP, AWS, Azure). The SRE will drive observability improvements, automate processes, and maintain compliance while collaborating with cross-functional teams to deliver high-quality compute services.ResponsibilitiesPerform continuous 24x7 monitoring of compute platforms using tools such as ELK and PagerDutyManage incidents and problems across servers, middleware, operating systems, and cloud platforms, including troubleshooting, root cause analysis (RCA), and resolutionExecute repaving activities, change management processes, and disaster recovery proceduresEnsure security and vulnerability compliance, including user management and certificate lifecycle managementHandle service requests, configuration updates, and audit-related data extractsDevelop and maintain Standard Operating Procedures (SOPs) for infrastructure operationsCollaborate on cell-based automation improvements and drive continuous service enhancementsRequirementsA minimum of 5 years of relevant experienceAt least one year of experience leading and managing teamsExperience working with cloud platforms such as GCP, AWS, and AzureProficiency in OS administration across Windows and Linux environmentsProficiency in automation tools such as Ansible, Terraform, Python, and BashStrong knowledge of observability tools such as ELK and GrafanaSolid understanding of incident management processesExperience using GitHub for version control and collaborative developmentExperience in security hardening, vulnerability management, and compliance practicesExcellent problem-solving, communication, and collaboration skillsFamiliarity with disaster recovery and operational recovery processesEnglish level B2 or higher, with strong written and verbal communication skillsWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.