Lead Mobile Quality Assurance Engineer

Job Title:

Lead Mobile Quality Assurance Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions
• Deliver outcomes unimagined
• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

Summary:

Supported by your engineering teammates based in the US and the Americas, you will help create custom enterprise and consumer applications and platforms. You will be responsible for leading the end-to-end test and related QA process work. You will also play an integral role in understanding and validating QA requirements during sprint planning, orchestrating the team’s development of test cases based on user stories and acceptance criteria, and in guiding and supporting the delivery of both automated tests and some manual tests to ensure 360° delivery quality.

You will work with other engineers around the world and the QA team to help write clear, concise and readable acceptance tests in true BDD style. You’ll guide and help manage tests using Detox while analyzing and decomposing complicated software systems and designing strategies to test these systems.

Responsibilities:

• Designing and leading holistic project test plans guided by best practices that provide complete project coverage with a mix of automated and manual testing.
• Identifying and utilizing appropriate mobile automation frameworks and tools given the environment and situation (Detox for React Native UI, XCUITest for iOS, Espresso for Android, etc.).
• Researching, defining and communicating test automation best practices with the project SDETs.
• Conduct peer reviews of code and test cases.
• Reporting and analyzing test results, identifying bugs and defects. Reporting these issues effectively to developers with clear steps to reproduce is crucial for efficient bug fixing.
• Actively participate in the agile development lifecycle and ceremonies (backlog refinement, story sizing, sprint planning, standups, sprint reviews, retrospectives).
• Contributing to the improvement of the mobile testing processes and delivery to our clients.

Required Skills:

• 4+ years of programming experience in Typescript, Swift, or Kotlin for both iOS and Android mobile applications.
• 4+ years demonstrated experience and expertise in developing automated tests using at least one of the following:
• Detox framework for React Native UI testing.
• XCUITest for iOS and Espresso for Android.
• 3+ years of experience in managing Git source control and Git-flow practices.
• 3+ years leading, coaching and training SDET team members on best practices, continuous improvement, and discipline coaching/mentoring.
• 3+ years experience in performing peer code reviews, test strategy reviews, and test case reviews with SDETs.
• Working knowledge of XML/JSON RESTful APIs as well as related testing tools such as Charles Proxy or Fiddler.
• Experience with building and running CI/CD pipelines (Bitrise, Fastlane, Testflight, Jenkins).
• Excellent analytical and problem-solving skills to analyze test results, identify bugs, and troubleshoot automation issues.
• Ability to effectively communicate test requirements and findings with other testers and developers, to collaborate on test case development and test-related issues, and to work cohesively as part of a team.
• Experience being part of a cross-functional agile (scrum or kanban) delivery team using Jira.

#LI-Remote

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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