LATAM Lead: Digital Commerce & Supply Chain Analyst

Fashion United

México

Hybrid

MXN 900,000 - 1,300,000

Full time

4 days ago

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Job summary

Nike LATAM is seeking a Lead, Digital Commerce & Supply Chain Business Analyst to guide the LATAM region’s digital commerce and supply chain technology strategy. You will translate market insights into technical requirements, collaborate with Geo Tech Product and Engineering, and drive end-to-end product lifecycles from strategy through execution and measurement.

The role emphasizes cross-functional stakeholder management, incident trend analysis, and alignment of LATAM with Geo/Global strategy

Qualifications

Bachelor’s degree in computer science, Information Systems, Business, or other relevant subject area.
Minimum of 5 years of experience in Digital / Information technology and Supply Chain leading and supporting digital commerce technologies.
Experience supporting eCommerce systems and integration both front-end and back-end
Strong knowledge of incident / problem / knowledge management skillset
Strategic and analytic focus using tools to measure against customer service metrics
Technical product and/or business system analyst (BSA) experience
Understanding of and experience in Agile project methodology
Able to listen and lead conversations of varying audiences, engineering, product support and business
Demonstrated understanding of digital technologies, browsers, analytics, reporting and content management systems and processes.
Understanding of software development processes, including continuous delivery, DevOps, Scrum, Agile, Capabilities organization models, and Kanban
Self-motivated, with a high sense of accountability, urgency, and drive
Excellent communication skills, both verbal and written, and experience leading discussions and presenting to leadership
Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment
Experience in delivering Portfolio reporting that provides insights and holds team members accountable for delivering results
Self-motivated, with a high sense of accountability, urgency, and drive

Responsibilities

Lead Consumer & Marketplace – Digital Commerce & Supply Chain work for the territory, delivering and operationalizing best in class consumer and member capabilities in partnership with technical product, engineering, program and tech ops teams
Cross-functional and stakeholder management: Develop knowledge to influence and communicate with stakeholders across functions. Collaborate with stakeholders to define system functional requirements and translate them into technical requirements for development.
Partner closely with technology operations team(s) in the prioritization, escalation, and resolution of incident trends and problems.
Ensure LATAM to Geo/Global alignment on strategy, in sync execution of priorities, and accountability to manage change.
Serve as a point of contact back to Geography technical product team(s)
Ensure products in LATAM have established expected outcomes, KPI’s and the ability to be measured
Functional planning: support development of key strategic initiatives and translate to communication for audiences.
For local and legacy solutions, oversee end-to-end product lifecycles from strategy to launch and in-life management.
For global solutions, infuse market nuances into solution requirements
Digital commerce and marketplace technical management with country-specific fiscal, legal, and other compliance requirements including Digital Commerce and O2O
Connected marketplace and inventory
3rd party digital partnerships
Supply chain knowledge and experience with country-specific fiscal requirements
Knowledge of SAP AFS, FMS and S4, and SAP SD configuration
Strong working knowledge of SAP Order Management