LATAM Account Executive

Kore Inc.; Ciudad de México; Híbrido; MXN 1,491,000 - 2,238,000; Jornada completa

Descripción de la vacante

A leading AI solutions provider is seeking an experienced Account Executive based in LATAM. The role involves establishing relationships with new customers, managing the sales cycle, and expanding the existing customer base. Ideal candidates will have over 10 years of sales experience in contact center technologies and possess excellent communication skills. This position is based in Mexico City and offers a chance to work with innovative AI solutions.

Formación

• 10+ years of experience selling contact center technologies (CCAAS, IVR, etc.) is required.
• Must be residing in LATAM region (Mexico, Brazil, etc.).
• Self-motivated with the ability to work in a fast-paced environment.

Responsabilidades

• Identify new customers through market research and cold calling.
• Maintain a pipeline of qualified new business opportunities.
• Articulate Kore.ai's platform and solutions to prospects.

Conocimientos

Sales expertise in contact center technologies

Metrics-driven approach

Excellent verbal and written communication

Time management and organization

Prospecting and networking skills

Educación

Bachelor's or Master's in a business-related field

Herramientas

CRM tools

Zoom

GoToMeeting

WebEx

Descripción del empleo

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE:

Account Executive

POSITION SUMMARY:

He/She will be responsible for establishing relationships with new customers and partners, securing contracts, as well as managing and expanding our existing customer base to achieve sales targets within the LATAM region. He/She will drive the entire sales cycle from a qualified lead to a closed sale. They will work internally with support from business development, sales engineers and other sales support teams to identify and communicate Kore.ai’s portfolio of technology and solutions to meet customers’ business needs.

LOCATION:

RESPONSIBILITIES:

• Actively identify new customers through market research, cold calling, networking and social media that can benefit from the company’s product or service.
• Utilize consultative selling techniques to better understand customer pain points, so you are able to offer solutions to specifically address those business needs .
• Maintain a pipeline of qualified new business and existing customer base growth opportunities equal to or above four times your annual quota to ensure ability to meet your goals.
• Articulate Kore.ai’s platform, solutions, features, differentiators and the expected ROI to prospects via calls, emails, demonstrations and sales meetings, to various audiences, which can include Business Unit leaders, CxOs and Engineers.
• Develop and maintain relationships with prospects, existing customers, and channel partners to further identify opportunities to expand Kore.ai’s business footprint within those relationships.
• Utilize CRM system to effectively track and report sales activity on your pipeline.
• Effectively map new prospect organizations to identify the targeted buyers and decision makers.
• Develop and deliver targeted presentations for prospects which include industry trends, financial data and case studies.
• Prepare for navigating potential objections from the customer and be able to negotiate a deal to close.
• Create proposals and collaborate with the RFx Team for responses to RFI/RFP documents.
• Develop, maintain, and review territory plans that outline how you will meet sales targets on an ongoing basis.

QUALIFICATIONS / SKILLS REQUIRED:

• Minimum 10+ years of specific experience selling contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational ai, etc) required.
• Metrics driven sales “hunter" with a professional demeanor, impeccable integrity .
• Must be currently residing in LATAM region (Mexico, Brazil, etc).
• Excellent verbal and written communications skills.
• Exceptional time management and organization skills.
• Self-motivated team player with ability to work in a fast paced, changing environment.
• Sense of urgency and persistence.
• Excellent prospecting, presentation, and networking skills across all levels within an organization.
• Proficient with online presentation and training services (Zoom, GoToMeeting, WebEx).
• Experience using CRM tools to track prospects and deals, as well as produce reports.

EDUCATION QUALIFICATION:

• Bachelors or Masters in business-related field required.