Labor Relations Specialist

Dematic; Guadalupe; On-site; MXN 420,000 - 640,000; Full time

Job summary

Dematic is seeking a Labor Relations Professional to support management of labor relations activities, ensuring compliance with labor laws, internal policies, and applicable CBAs where relevant.

You will guide leaders and employees on policies, assist in disciplinary processes and investigations, and help maintain a positive workplace environment while coordinating with HR, Legal and Payroll on sensitive matters.

Qualifications

• Bachelor’s degree in HR, business, psychology, law or related field.
• 3–5 years of labor relations or employee relations experience.
• Experience in manufacturing, logistics, and high-volume environments preferred.
• Experience with unions or collective bargaining agreements is a plus.

Responsibilities

• Provide guidance to leaders and employees on labor relations and policies.
• Support disciplinary processes with proper documentation and compliance.
• Participate in workplace investigations related to complaints and conduct issues.
• Follow up on labor cases, incidents, and terminations.
• Maintain communication with internal stakeholders for issue resolution.
• Support relations with unions, employee representatives, or joint committees.

Skills

Labor relations

Employee relations

HR policies

Disciplinary processes

Workplace investigations

Union liaison

Policy documentation

Confidentiality

Analytical thinking

Communication

Education

HR degree

Industrial Relations

Law knowledge

Tools

Workday

SAP

SuccessFactors

Job description

The Labor Relations Professional will be responsible for supporting the management of labor relations activities within the organization, ensuring compliance with applicable labor laws, internal policies, collective bargaining agreements —if applicable— and Human Resources best practices.

This role will be key in maintaining a positive work environment, preventing employee relations issues, and providing support in disciplinary processes, workplace investigations, labor cases, negotiations, and employee matters.

Key Responsibilities

• Provide guidance and support to leaders, supervisors, and employees regarding labor relations matters, internal policies, and employment regulations.
• Support disciplinary processes, ensuring proper documentation and compliance with established procedures.
• Participate in workplace investigations related to complaints, conflicts, policy violations, employee relations concerns, or conduct issues.
• Follow up on labor cases, incidents, administrative records, corrective actions, and employee terminations.
• Maintain effective communication with internal stakeholders to ensure proper resolution of labor-related issues.
• Support the relationship with unions, employee representatives, or joint committees, when applicable.
• Prepare labor documentation, reports, employee files, and supporting evidence required for internal or external audits.
• Ensure compliance with local labor legislation, internal policies, workplace rules, and company procedures.
• Collaborate on initiatives focused on conflict prevention, employee engagement, internal communication, and organizational culture.
• Support resignation, termination, severance, and conciliation processes in coordination with HR, Legal, and Payroll.
• Identify labor risks and propose preventive actions to mitigate potential issues.
• Support training sessions for leaders on employee management, progressive discipline, labor compliance, and proper documentation.

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Law, Industrial Relations, or a related field.
• Additional training or certification in labor law, labor relations, or employee relations is preferred.

Experience

• 3 to 5 years of experience in Labor Relations, Employee Relations, Human Resources, Industrial Relations, or similar roles.
• Experience handling labor cases, disciplinary processes, employee concerns, and providing guidance to leaders.
• Experience in manufacturing, logistics, operations, distribution centers, or high-volume employee environments is preferred.
• Experience working with unions or collective bargaining agreements is a plus.

Technical Knowledge

• Strong knowledge of applicable labor laws and employment regulations.
• Experience with disciplinary processes, employee documentation, and labor case management.
• Knowledge of employment terminations, severance processes, conciliations, and labor risk management.
• Familiarity with workplace rules, company policies, internal procedures, and audit requirements.
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Knowledge of HR systems such as Workday, SAP, SuccessFactors, or similar platforms is preferred.
• Conflict management.
• Analytical thinking.
• Confidentiality and professional ethics.
• Internal customer orientation.
• Strong organization and follow-up.
• Ability to influence and advise leaders.
• Sound judgment and decision-making.
• Ability to work under pressure.

Language Requirements

• Fluent Spanish.
• Intermediate English preferred, especially for interaction with corporate or regional teams.