L4 - Senior Project Manager

At Qualtrics, we create software used by the world’s best brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform; we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a disdain for convention—most of all, it requires close-knit, high-functioning teams dedicated to serving our customers.

When you join our teams, you’ll be part of a nimble group empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved collaboratively, iterating until the best solution emerges. Growth opportunities are abundant and inevitable. From retail to government to healthcare, our mission is to bring humanity, connection, and empathy back to business. Join over 5,000 people worldwide who believe this work is worth doing.

Senior Project Manager

Why We Have This Role

We are seeking a highly motivated Research Services Project Manager to develop and enhance project management skills in a dynamic, innovative environment. This role offers growth potential and the chance to excel within our research services department.

As a rapidly expanding organization, we need a dedicated project manager to oversee increasing workloads, ensure smooth execution of research projects, deliver high-quality results to clients, and drive the overall success of our research services team.

How You’ll Find Success

• Effective project management and organizational skills
• Strong commitment to customer satisfaction
• Ability to establish and maintain client relationships, track project progress, and ensure timely delivery of research reports
• Expertise in managing research projects and meeting client expectations

How You’ll Grow

This role provides opportunities to expand project management skills, deepen research methodology knowledge, and enhance leadership abilities. We support continuous learning through resources, training, industry conferences, and networking opportunities to foster your career growth.

What You’ll Do

• Manage multiple research projects from inception to completion
• Collaborate with cross-functional teams to define project scope and objectives
• Develop and maintain project schedules, budgets, and resource plans
• Oversee research study execution and quality control
• Communicate effectively with clients and stakeholders
• Identify and mitigate project risks and issues
• Monitor project performance and adjust plans as needed
• Provide regular updates and reports to senior management

What We’re Looking for on Your Resume

• Proven project management experience, preferably in research services
• Strong organizational and multitasking skills with attention to detail
• Excellent communication and interpersonal skills
• Proficiency with project management tools and software
• Knowledge of research methodologies and data analysis
• Drive for continuous improvement and adaptability
• Bachelor’s degree or equivalent
• Proficiency in English (written and oral)
• 5+ years of experience in SaaS or Market Research preferred

What You Should Know About This Team

• Our research services team is collaborative and dedicated to delivering high-quality results.
• We foster open communication, innovation, and knowledge sharing.
• You will work closely with subject matter experts on groundbreaking research initiatives.

The Qualtrics Hybrid Work Model

Our hybrid model involves in-office work three days a week—Mondays, Thursdays, and one additional day chosen by your leader. These days foster collaboration and innovation. The rest of the week, you can work remotely, balancing work and life effectively.

Equal Opportunity & Inclusion

Qualtrics is committed to equal employment opportunity and inclusion. We provide reasonable accommodations for persons with disabilities. If needed, please inform your recruiter to participate fully in the application process.

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