Key Account Manager

Charger Logistics Inc.; Santiago de Querétaro; Presencial; MXN 360.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International training

Life insurance

Savings fund

Healthcare Benefit Package

Food coupons

Career growth

High competitive salary

Descripción de la vacante

Charger Logistics Inc. in Querétaro seeks an experienced account manager to build strong relationships with customers, manage day-to-day needs, and coordinate with the Implementation team on pricing and opportunities.

The role focuses on profitability through rate reviews, pricing accuracy, and proactive client support. Ideal candidates have 3+ years in logistics account management, a business degree, and advanced English.

Formación

• 3+ years of account management experience in transportation and logistics.
• Recent college or university degree in Business-related field.
• Proven track record with pricing, proposals and closing deals.
• Strong verbal, written, and presentation skills; ability to negotiate and manage client relationships.

Responsabilidades

• Build strong relationships with customers by staying in contact to meet day-to-day and long-term needs.
• Manage customer expectations and provide exceptional customer service.
• Work with Implementation team on pricing opportunities and ensure accuracy in pricing programs.
• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
• Assist in rate calculations, report preparation and customer presentations for large bids.
• Ensure commitments are met by coordinating with internal teams and executing tasks.

Conocimientos

Account management

Customer service

Pricing

Negotiation

English proficiency

Educación

Business degree

Descripción del empleo

We're proud to say we've been named one of "Super Empresas Expansión 2025 Top Companies". Charger logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based in our Queretaro office.

Responsibilities

• Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met
• Manage customer expectations and provide exceptional customer service
• Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
• Participate in rate calculations, report preparation and customer presentations for all large-spend bids
• Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
• Identify, manage and build new business relationship in the target market
• Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions
• Maintain a database of clients, prospects, partners and vendors
• Monitor market conditions, product innovations, and competitors' products, prices, and sales
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
• Consult with clients to resolve problems and to provide ongoing support
• Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS

Requirements

• +3 years of account management experience in transportation and logistics field is preferred
• Recent college or university degree in Business-related field is required
• Proven track record with a strong focus on account management, setting appointments, presenting and meeting with customers, pricing, proposals through to 'closing the deal'
• Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
• Strong knowledge and understanding of the sales planning process
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
• Strong negotiation skills with proven closing ability
• Ability to function independently with little or no supervision as well as function in a team environment
• Advanced English skills

Benefits

• International training
• Life insurance
• Savings fund
• Healthcare Benefit Package
• Food coupons
• Career growth
• High competitive salary

"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge".