Junior UX Insights Designer: Research, Prototyping & Design

Citi; Ciudad de México; Presencial; MXN 250.000 - 380.000; Jornada completa

Descripción de la vacante

Citi in Mexico City seeks an intermediate User Experience Analyst to support research, analysis, and design of digital products and systems. You will partner with Product and Technology teams to deliver intuitive experiences, from discovery through design and handoff to development, while upholding accessibility and usability standards.

The role emphasizes collaboration, learning, and applying UX methodologies across projects in a dynamic financial services environment.

Formación

• Bachelor’s degree or equivalent experience in a related field.
• Demonstrated ability to perform UX research and design tasks.
• Familiarity with design tools and web technologies is a plus.

Responsabilidades

• Participate in meetings to understand project requirements.
• Contribute to UX research, IA design, user journeys, and personas.
• Learn metrics and data to support decisions.
• Collaborate with cross-functional teams to brainstorm and design.
• Assist in usability testing and design handoff to development.
• Create wireframes, prototypes, and high-fidelity designs.
• Ensure ADA/WCAG accessibility standards are met.

Conocimientos

Attention to detail

Analytical skills

Written and verbal communication

Design tools familiarity

Interest in banking/finance

HTML/CSS development

Educación

Bachelor’s degree or equivalent

Herramientas

Maze

Figma

Microsoft Office

AI tools (Copilot)

Descripción del empleo

Citi in Mexico City seeks an intermediate User Experience Analyst to support research, analysis, and design of digital products and systems. You will partner with Product and Technology teams to deliver intuitive experiences, from discovery through design and handoff to development, while upholding accessibility and usability standards.

The role emphasizes collaboration, learning, and applying UX methodologies across projects in a dynamic financial services environment.