Junior Network Engineer – Remote & Flexible Hours

Illumiti Inc.; Puebla de Zaragoza; On-site; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Flexible working time models

Home office

Company pension scheme

Health offers

Modern environment

Open feedback culture

Career training and coaching

Job summary

Syntax, a leading Managed Cloud Provider, is seeking a Jr Network Engineer to support design, implementation, monitoring and maintenance of our network infrastructure. You will work with senior engineers and cross-functional teams to ensure reliable, secure connectivity and participate in automation and AI-enabled initiatives.

Role emphasizes learning and applying modern tools, documentation, and best practices in a dynamic enterprise setting across LAN/WAN/WLAN and security domains.

Qualifications

• Bachelor’s degree or equivalent experience in CS/IT/telecom.
• 1–3 years in network support, administration, or infra ops.
• Familiar with TCP/IP, DNS, DHCP, VLANs, routing and subnetting.
• Experience with monitoring tools and troubleshooting methodologies.
• Exposure to firewalls, VPNs, and network security concepts.
• Analytical mindset with strong problem-solving and teamwork.
• Keen to learn automation and AI-enabled tools.

Responsibilities

• Support configuration, monitoring and maintenance of LAN/WAN/WLAN and security.
• Troubleshoot incidents, connectivity, and performance issues.
• Monitor alerts, logs, and metrics; identify and resolve issues promptly.
• Document changes and enhancements; support project initiatives.
• Assist with network device administration (routers, switches, firewalls, APs).
• Maintain network diagrams, configs, procedures and incidents.
• Follow change control, security, and ops processes.
• Participate in root cause analysis and corrective actions.
• Contribute to automation and AI-enabled operational improvements.

Education

Bachelor’s degree in Computer Science / IT / Telecommunications

CCNA or equivalent networking certification desirable

1–3 years of network support experience

Strong analytical and problem-solving skills

Good communication and teamwork

Willingness to learn new technologies

Interest in automation/AI-enabled tools

Tools

Cisco

Aruba

Fortinet

Palo Alto

Meraki

Job description

Syntax, a leading Managed Cloud Provider, is seeking a Jr Network Engineer to support design, implementation, monitoring and maintenance of our network infrastructure. You will work with senior engineers and cross-functional teams to ensure reliable, secure connectivity and participate in automation and AI-enabled initiatives.

Role emphasizes learning and applying modern tools, documentation, and best practices in a dynamic enterprise setting across LAN/WAN/WLAN and security domains.