Junior Dynamics 365 & Power Platform Support Analyst

Siemens; Región Centro; On-site; MXN 180,000 - 260,000; Full time

Job summary

Siemens is seeking an Application Support Analyst to join our team and support internal Siemens business applications used primarily by users in the United States. This early-career opportunity is designed for recent graduates to build expertise in Microsoft Dynamics 365 and Power Platform while developing a strong foundation in application support and problem solving.

You will receive training on our applications and technologies, gain hands-on exposure to Microsoft Dynamics 365, Power

Qualifications

• Recent graduate or bachelor’s degree in IT or a related field.
• Basic knowledge of HTML and JavaScript.
• Advanced English and ability to communicate with US-based users.

Responsibilities

• Provide functional and technical support for internal business applications.
• Investigate and resolve incidents and service requests, identifying root causes.
• Support US-based users, understanding their needs and providing clear solutions.
• Troubleshoot application behavior using browser DevTools and diagnostics.
• Collaborate with development, technical, and business teams to resolve issues.
• Support basic configuration and enhancements.
• Gain hands-on exposure to Microsoft Dynamics 365, Power Platform, and Azure services.
• Maintain technical and functional documentation and contribute ideas to improve support processes.

Skills

Advanced English

Strong communication

Problem solving

Attention to detail

Curiosity to learn

Team collaboration

Education

Bachelor's degree in Information Technology, Computer Science, Systems Engineering, Business Informatics, or related field

Tools

HTML

JavaScript

Job description

Siemens is seeking an Application Support Analyst to join our team and support internal Siemens business applications used primarily by users in the United States. This early-career opportunity is designed for recent graduates to build expertise in Microsoft Dynamics 365 and Power Platform while developing a strong foundation in application support and problem solving.

You will receive training on our applications and technologies, gain hands-on exposure to Microsoft Dynamics 365, Power