Junior Application Analyst – Revenue Cycle

Job Responsibilities

• Identifying and implementing requested changes to the system
• Guide workflow design, building and testing the system, and analyzing other technical issues
• Serving as a liaison between organizational needs and the software vendor’s implementation staff
• Maintaining regular communication with the vendor, including participating in weekly project team meetings
• Working with vendor representatives, your organization's business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline
• Developing an understanding of operational needs to set the direction for the organization's workflows
• Participating in training and working with end users
• Troubleshooting problems and questions
• Provide end-user support for issues entered into issue tracking systems
• Reviewing the status of projects and issues with project leadership
• Ability to work normal work within business hours, as well as on call, with potential for nights and weekends
• Holding regularly scheduled communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones
• Support and comply with the company’s Quality Management System policies and procedures
• Regular and reliable attendance
• Any soft skills required to perform the job e.g. excellent communication, teamwork, etc.
• Ability to lift up to 10 pounds for approximately 5% of a typical working day
• Ability to work seated for approximately 50% of a typical working day
• Ability to work standing for approximately 50% of a typical working day
• Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
• Ability to comply with any applicable personal protective equipment requirements
• Ability to travel approximately 5% of working time

Minimum Requirements

• VALID US VISA
• Bachelor’s degree in business administration or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of degree
• Possession of or ability to obtain relevant Epic software application(s) certification within 6 months of hire
• Demonstrated flexibility with respect to changing end-user business needs
• Able to work within a cross-functional team
• Strong problem-solving skills
• Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders
• The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Ability to use computers daily in an interactive manner for extended periods of time and up to 8 hours per day
• Ability to operate telephone system and computer keyboard and printer
• Authorization to work in the United States without sponsorship
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation
• Relevant Coursework/Certifications: Courses or certifications in healthcare IT, medical terminology, healthcare billing and coding, or health informatics
• Basic Knowledge of the Revenue Cycle: Understanding how the revenue cycle works, from charge capture to claims submission and reimbursement, is valuable. This includes knowing about billing codes, modifiers, claims submission, and payment posting
• Strong understanding of medical terminology, especially related to procedures, diagnoses, and billing codes
• Knowledge of Insurance and Payer Systems: Basic understanding of insurance plans, billing rules, and payer requirements