Junior, Account Manager

Publicis Groupe; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Join a leading global data and technology company as a Junior Account Manager in LATAM. You will support clients in maximizing their digital strategies and collaborate with various teams. This role requires strong client management skills and the ability to analyze digital campaign reports. Enjoy a flexible work environment with benefits designed to support you and your family.

Servicios

Holidays

Flexible Work Schemes

Parental Benefits

Health Insurance

Language Training

Professional Development

Formación

• Experience managing and analyzing digital campaign reports.
• Ability to manage multiple clients and projects efficiently.

Responsabilidades

• Act as the primary contact for technical issues and provide troubleshooting support.
• Analyze client reports and optimize audience strategies.
• Collaborate with the Sales team to identify opportunities.

Conocimientos

Client Management

Digital Campaign Analysis

Proactive Learning

Team Collaboration

Adaptability

Educación

Advanced English Proficiency

Herramientas

Social Platforms

Programmatic Platforms

Descripción del empleo

Job Description

How You’ll Make an Impact

We are seeking a Junior Account Manager to join our Client Services Team in LATAM, reporting to the Director of Account Management, LATAM. As an Audiences Specialist at Epsilon, you will support clients in adopting best practices for audiences and collaborate with teams such as Product, Sales, and Technology.

You will develop practices to maximize client benefits and analyze industry data to provide strategic solutions aligned with business goals.

What You’ll Achieve

• Act as the primary contact for technical issues, providing guidance and troubleshooting support.
• Develop and automate internal processes and manuals for audience products.
• Identify and report issues or bugs to relevant internal teams.
• Analyze client reports and optimize audience strategies.
• Serve as a liaison between client services and technology teams to enhance support and suggest new features.
• Provide first-level support to internal and external customers.
• Collaborate with the Sales team to identify opportunities and increase client lifetime value.

Who You Are

• Experience managing and analyzing digital campaign reports.
• Experience working with clients across different industries, understanding their digital needs.
• Ability to manage multiple clients and projects efficiently.
• Experience with social or programmatic platforms.
• Proactive in learning and adopting new tools.
• Advanced English proficiency.
• Self-motivated, results-oriented, and goal-driven.
• Team-oriented and adaptable to fast-paced environments.

Click here to learn how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

Join Us and Create Something EPIC

Epsilon is a global data, technology, and services company powering marketing and advertising ecosystems. We help brands engage consumers with a unified approach across channels, leveraging advanced AI and proprietary technologies. Recognized industry leaders, we employ over 9,000 people worldwide, committed to our core values of integrity, collaboration, innovation, respect, and accountability.

Our benefits include holidays, flexible work schemes, parental benefits, health insurance, language training, professional development, and more, designed to support you and your family.