Jr. Business Analyst

Perficient; Monterrey; Presencial; MXN 20,000 - 50,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a passionate Junior Business Analyst to join their Monterrey team. This role is perfect for someone eager to identify and deliver effective business solutions that meet diverse client needs. You will coordinate with Financial Advisors and various teams to ensure smooth implementation processes, providing support and updates throughout. If you thrive in a collaborative environment and have a customer-oriented mindset, this opportunity is ideal for you. Join a forward-thinking company that values professional growth and offers a range of benefits to support your career journey.

Servicios

Certifications

Internal & External Courses

Medical Insurance (Personal and Family)

Life Insurance

Savings Fund

Pantry Vouchers

Additional Holidays

Formación

• Proven experience as a Business Analyst or in a similar role.
• Strong communication skills to interact with clients and stakeholders.

Responsabilidades

• Coordinate with Financial Advisors for successful implementation.
• Monitor the implementation process and provide ongoing support.

Conocimientos

Communication Skills

Organizational Skills

Problem-solving Skills

Customer-oriented Mindset

Attention to Detail

Ability to Work Independently

Ability to Work Collaboratively

Educación

Bachelor's degree in Information Technology

Bachelor's degree in a related Business field

Herramientas

Excel

JIRA

Project Management Software

Descripción del empleo

Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together.

Job Summary

We currently have a career opportunity for a Junior Business Analyst to join our team located in Monterrey, Mexico. The role of the Jr. BA is for individuals passionate about identifying and delivering the right business solution for each client. Our Jr. BA have a keen business orientation with an understanding of how technology can be effectively applied to meet a variety of business needs.

To Rock This Role, You Should:

• Coordinate with client's Financial Advisors to ensure successful implementation of the client application.
• Coordinate with the different teams and vendors that are involved in the end-to-end implementation process.
• Invite Advisors to participate in the campaign, provide clear instructions and clarify any questions that may arise.
• Monitor the implementation process and provide ongoing support to Advisors via email and phone calls.
• Track and record progress using tools such as Excel, Jira, and other tracking systems.
• Provide regular updates to stakeholders on the status of the implementation.
• Identify and resolve any issues or roadblocks during the implementation process.
• Ensure that all implementation activities are completed on time and within scope.
• Flexibility to play different support roles within the team to guarantee the flow of implementation work.

What do you need to come aboard?

• Bachelor's degree in Information Technology, or a related Business field.
• Proven experience as a Business Analyst or in a similar role, preferably in projects implementation.
• Strong communication skills, both written and verbal, to effectively interact with clients, advisors, and stakeholders.
• Excellent organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in using tracking tools such as Excel, JIRA, and other project management software.
• Problem-solving skills to identify and address issues during the implementation process.
• Attention to detail to ensure accurate tracking and reporting of progress.
• Ability to work independently as well as collaboratively in a team environment.
• Customer-oriented mindset with a focus on providing exceptional support and service to clients.
• Fluid English to ensure clear and effective communication (B2/C1).
• Experience in customer support or service is desirable.

What can we offer you?

• Certifications
• Internal & External Courses
• Medical Insurance (Personal and Family)
• Life Insurance
• Savings Fund
• Pantry Vouchers
• Additional Holidays

*Once you apply you accept the terms and conditions of Perficient in Latin America and agree to be contacted by the Talent Acquisition team.