Jr Analyst Collector

Evonik Group.; Ciudad de México; Presencial; MXN 223.200 - 390.600; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based pay

Health benefit programs

Flexible work model

Descripción de la vacante

Evonik Group in Mexico City is seeking a Jr Analyst Collector to manage outstanding accounts and recover payments effectively. Responsibilities include tracking accounts, contacting debtors, and ensuring accurate records.

The ideal candidate holds a Bachelor’s degree and has experience in SAP and accounts receivable. Strong communication skills in English and a customer-focused mindset are essential for this role.

Formación

• Bachelor's degree in a relevant field is preferred.
• Experience in SAP and accounts receivable is beneficial.
• Strong understanding of customer service principles.

Responsabilidades

• Keep track of accounts to identify outstanding debts.
• Plan actions to recover payments.
• Contact customers regarding payment status.
• Negotiate payment arrangements if needed.

Conocimientos

Intermediate to advanced English

SAP knowledge

Accounts receivable experience

Strategic thinking

Customer focus orientation

Team player

Educación

Bachelor’s degree in Accounting, Business, or Finance

Descripción del empleo

## Jr Analyst Collector申请locations: Mexico D.F.time type: 全职posted on: 今天发布job requisition id: R49979**我们提供什么**与我们一起探索拥有无限可能性的世界。与我们一起展望未来,协助我们形成创新的解决方案,使我们的世界更具有可持续性,使生活更加健康,更加有活力以及更舒适。在赢创,您有机会与 33,000 名同事一起发展与成长。除了有吸引力的职业道路和高质量的发展方案以外,我们还通过 #SmartWork 提供基于绩效的薪酬、健康促进措施以及混合与灵活的工作模式。参与进来,发挥您的强项,开辟新天地,在我们这里找到适合您的工作。**在这儿您可以直接从我们的员工这里获悉更多关于赢创的信息:**https://careers.evonik.com/en/about/meet-the-team/**Overall Tasks*** Keeping track of assigned accounts to identify outstanding debts* Planning course of action to recover outstanding payments* Locating and contacting debtors to inquire of their payment status.* Contact customers and establish reason for past due account situation; follow up to ensure payments are received.* Work with Key customers or portfolios of $20M or more.* Achieve past due percentage in 3% or less.* Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services.* Medium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments.* Effectively coordinates and assists in resolutions of payment discrepancies and disputes.* Perform account reconciliation when it is needed.* Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment, safety and health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable.* **Subtasks*** Keep track of assigned accounts to identify outstanding debts* Plan course of action to recover outstanding payments* Locate and contact debtors to inquire of their payment status* Negotiate payoff deadlines or payment plans* Handle questions or complaints* Investigate and resolve discrepancies* Create trust relationships with debtors when possible to avoid future issues* Update account status and database regularly* Alert superiors of debtors unwilling or unable to pay when necessary* Comply with requirements when legal action is unavoidable.* Maintain balances over 90 days in less than 2%* Work with Customer Service Department to solve any payment discrepancy.* Contact the customers (phone-email) about past due balances.* **Requirement Profile*** Bachelor’s degree in Accounting, Business, or Finance preferred,* Experience in SAP, accounts receivable, general accounting, or bookkeeping.* Language: Intermediate to advanced level of English.* Strategic Thinking: Is required to quickly digest data, address challenges and offer potential solutions. Spot patterns, trends and come up with potential resolutions.* Result orientation: Recognize what results are important and identify what steps need to be taken in order to achieve them. It’s important to ensure tasks are to be accomplished within the expected deadlines with accurate time management abilities.* Customer focus orientation: Clearly understanding and developing empathy with internal and external customers and their demands. This explicitly involves having clear writing and oral communication skills.* Team Player: Working effectively with members of the team as well as assisting in the resolution of cases. Shows commitment, competence and leads by example.**您的申请** 为了确保尽快处理您的申请以及保护环境,请您通过我们的职业门户在线申请。作为雇主,您可以在www.evonik.com/en/careers找到有关赢创的更多信息。 请将您的申请发送给 Talent Acquisition Manager,说明您的最早入职日期和薪资期望。如有疑问或需要更多信息,可拨打Evonik Candidate Support 的电话:[phone]。**你的** **Talent Acquisition Manager:**Carla Carmona RodriguezCompany isEvonik Industries de Mexico S.A. de C.V.