Java Technical Support Engineer - Remote Work | REF#307890

BairesDev; Ecatepec de Morelos; Remote; MXN 1,304,000 - 1,862,000; Full time

Benefits offered by this job

Remote work

Competitive salary in USD

Home office setup

Flexible hours

Parental leave & holidays

Global Top 1% team

Mentorship & growth

Job summary

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. You will monitor applications, resolve issues, and help maintain our Java-based systems.

This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support. Join a global, 100% remote team with flexible hours and a competitive compensation package in USD or your local currency.

Qualifications

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

Responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Skills

Java development

Incident response

Problem-solving

Communication

English proficiency

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Java Technical Support Engineer at BairesDev

We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

What You'll Do

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

What We Are Looking For

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive!