Java Support Software Engineer

Infostretch Corporation; México; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading technology services firm is seeking an Analyst/Associate to join their production management team. The role involves analyzing and resolving application issues, managing incidents, and improving application performance by collaborating with various stakeholders. The ideal candidate will hold a Bachelor's degree and possess five years of software development experience, with skills in Java, SQL, and strong communication abilities. This position offers a dynamic work environment focused on continuous improvement and innovation.

Servicios

Continuous skill-based development

Career advancement opportunities

Comprehensive health and well-being benefits

Formación

• Five years of software development experience.
• Must have skills in Java, SQL, UNIX, and problem-solving.
• Good communication skills and ability to articulate technical issues.

Responsabilidades

• Analyze and resolve application issues.
• Manage incidents and communicate effectively with stakeholders.
• Improve application stability and performance.

Conocimientos

Problem solving

Computer Science concepts

Good communication skills

Java

SQL

UNIX

Educación

Bachelor’s degree (U.S. or equivalent)

Herramientas

Sybase ASE/IQ

Oracle

DB2

Shell script

Perl

JavaScript

Python

Descripción del empleo

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Role Description:

You’ll be responsible for (Responsibilities):

Analyst/Associate in AppBank, the Technology Division’s “Run-The-Bank” production management organization here. Specialist role in the production management function for technologies and systems that support the Firm’s various business functions.

Responsibilities:

• Work actively with team members to analyze and resolve application issues
• Identify defects, discrepancies, and trends by ways of code debugging or log analysis
• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
• Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
• Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
• Actively participate in Change management process with view to manage risk in production environment
• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
• Develop reports that provide trending statistics to track and manage application health and support service performance
• Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

You’ll have (Qualification & Experience):

Minimum Education and Education Requirements:
Bachelor’s degree (U.S. or equivalent) and Five (5) years of software development experience
Must have skills and/or licenses required to perform the job:
• Computer Science concept of Data Structures in practical use cases
• Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
• One of the following Structured or Object Oriented programming languages: Java
• One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
Top skills: Java, SQL, UNIX

Optional skills or qualification (Nice to have)
• Experience in the Financial Service Industry
• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
• Degree in Computer Science

Don’t worry if you don’t check all the boxes; we’d still love to hear from you.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified by Great Place To Work, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy hereJob Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.

As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.