IT Support Engineer

CREA CV; Aguascalientes; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An established industry player is seeking an experienced IT Support Manager to lead technical operations in a dynamic call center environment. This role requires overseeing critical infrastructure, managing a team of technicians, and ensuring efficient operations. The ideal candidate will have over five years of IT experience, including team supervision, and must be fluent in English. With a flexible 24/7 work schedule, this position offers an exciting opportunity for proactive individuals with excellent communication skills to make a significant impact.

Formación

• 5+ years of IT experience with team supervision.
• Proficient in Windows, Office 365, and Linux.

Responsabilidades

• Oversee servers, networks, and critical infrastructure.
• Manage equipment inventory and vendor coordination.
• Supervise a team of technicians and handle ticketing systems.

Conocimientos

IT experience

Team supervision

Fluent English (C2)

Windows

Office 365

Linux

Active Directory

Descripción del empleo

IT Support Manager

Seeking an experienced IT Engineer to manage technical infrastructure and support operations in a dynamic call center environment.

Key Responsibilities:

• Oversee servers, networks, hardware, and critical infrastructure.
• Manage equipment inventory and vendor coordination.
• Supervise a team of 2 technicians; handle ticketing systems efficiently.

Must-Have:

• 5+ years IT experience (2+ supervising teams).
• Fluent English (C2).
• Windows, Office 365, Linux, Active Directory experience.

Preferred:

• Experience in call centers, logistics, or similar.
• Hardware troubleshooting skills (PC, mobiles, TVs).

Work Schedule: 100% onsite, flexible 24/7 availability required.

Proactive, adaptable, and excellent communication skills are essential.

Apply now and join our team!

[e-mail]

4491860586