IT Support Advocate — Real-World Tech & Client Impact

Boldr; Mérida; Presencial; MXN 180.000 - 260.000; Jornada completa

Descripción de la vacante

Boldr is seeking an IT Technical Support Advocate to deliver frontline IT support across the company. You will handle hardware, software, and network issues, set up workstations, and assist deployments to keep teams productive.

On-site presence at Boldr offices is required, with occasional shifts and weekend work as needed. You will work with the IT department to maintain reliability and support Boldr's mission and values.

Formación

• IT T1 support for the team.
• Set up computers and peripherals at workstations.
• Research and assist deployments.
• Maintain network stability and report to Network and Security team

Responsabilidades

• Provide all-around IT T1 support for the team.
• Set up computers and peripherals at workstations
• Research and assist in deployments
• Maintain network stability and report to Network and Security team

Conocimientos

Analytical thinking

Attention to detail

Customer satisfaction

Multitasking

Educación

CompTIA A+ or IT-related certification

Descripción del empleo

Boldr is seeking an IT Technical Support Advocate to deliver frontline IT support across the company. You will handle hardware, software, and network issues, set up workstations, and assist deployments to keep teams productive.

On-site presence at Boldr offices is required, with occasional shifts and weekend work as needed. You will work with the IT department to maintain reliability and support Boldr's mission and values.