IT Manager – Corporate Functions (Latam)

Mercedes-Benz México; Ciudad de México; Presencial; MXN 1,000,000 - 1,200,000; Jornada completa

Descripción de la vacante

A leading automotive company is seeking an IT manager in CDMX to lead IT systems for various functions across LATAM. The ideal candidate has 5-8 years in IT or automotive sectors, advanced English skills, and strong project management experience. Responsibilities include overseeing IT operations, managing projects, and developing the team. Local contract applies, relocation assistance not provided.

Formación

• 5-8 years of experience in IT or automotive industry.
• Advanced English skills required.
• Strong project management skills.

Responsabilidades

• Serve as primary IT contact for regional stakeholders.
• Manage IT projects and ensure timely delivery.
• Oversee daily IT operations and services.
• Lead and develop the IT team.

Conocimientos

IT project management

Business process understanding

Digitalization

Team leadership

Stakeholder management

Educación

Bachelor's degree in Business Administration or IT

Herramientas

DMS (Dealer Management System)

ERP systems

CRM systems

Descripción del empleo

Mercedes-Benz AG is responsible for the global business of Mercedes-Benz Cars and Mercedes-Benz Vans, with over 170,000 employees worldwide. Mercedes-Benz AG is one of the world's largest manufacturers of luxury passenger cars. The company focuses on the development, production and sales of passenger cars, vans and vehicle-related services. Furthermore, the company aspires to be the leader in the fields of electric mobility and vehicle software. The product portfolio comprises the Mercedes-Benz brand with the sub-brands of Mercedes-AMG, Mercedes-Maybach, Mercedes-EQ, G-Class and the smart brand. As sustainability is the guiding principle of the Mercedes-Benz strategy and for the company itself, this means creating lasting value for all stakeholders: for customers, employees, investors, business partners and society as a whole.

Objective:

Lead and manage IT systems for Common Functions (Finance, Controlling, HR, Legal, Compliance, Marketing), Aftersales, and Group Distributors across the LATAM region. This role will drive business-focused, secure, and efficient IT solutions aligned with regional and global strategies.

Day to day (main tasks):

Strategic IT Business Partnership:

Serve as the primary IT contact for regional stakeholders in Common Functions, Aftersales, and Group Distributor (GD) markets

Translate business needs into IT roadmaps and solutions

Identify and promote digitalization opportunities across domains

Project and solution delivery:

• Manage IT projects in the supported domains; ensure timely, cost-effective delivery

• Ensure solutions align with global architectures, platforms, and security guidelines

• Drive adoption and change management for new systems or enhancements

Operation and service Management:

• Oversee daily IT operations and services for supported areas

• Ensure reliable support, SLA adherence, and high user satisfaction

• Coordinate with internal IT teams, external vendors, and global service providers

Team Management:

Lead and develop the team by setting clear performance expectations, fostering a culture of accountability and continuous improvement, and ensuring alignment with organizational goals. Conduct regular one-on-one meetings, manage workload distribution, support career development, and promote collaboration across technical and cross-functional teams.

Profile:

Education: Bachelor´s degree with focus on Business Administration or in IT.

Previous experience: 5-8 years of proven work experience in IT and/or automotive industry

Languages: Advanced English

Additional Qualifications:

a. Solid understanding of automobile business processes

b. Strong Project Management skills

c. Familiarity with DMS (Dealer Management System), ERP and CRM systems.

· Location: CDMX (Santa Fe)

· Local contract applies.

· Relocation assistance will not be provided for this position.

The power of being unique.

Diversity & Inclusion at Mercedes-Benz. We attract and value a diverse workforce to drive innovation and reflect our global customers and environments in which we operate. We embrace the uniqueness of every team member and are committed to promoting an inclusive culture with equal opportunities for success. We enable our teams to bring their diverse experiences, skills and perspectives to build the world´s most desirable cars for a sustainable future. When choosing our talent we focus on their abilities and do not discriminate based on ethnic origin, nationality, gender, age, disability, social condition, health condition, religion, immigration status, opinions, sexual preference, marital status, university or appearance.