IT Manager

Kiewit Corporation; Santiago de Querétaro; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation days

Christmas bonus

Savings fund

Food vouchers

Social security

Health Care Plan (Medical, Dental &amp

Life Insurance

Paid Time Off (Vacation & Public

Descripción de la vacante

Kiewit Mexico is seeking an IT Operations Leader to guide a Field Technology team on job sites, ensuring safe, on-time delivery and quality standards while building a culture of accountability.

The role oversees the Technology Group’s daily operations, budgets, onboarding/offboarding, end-user support, infrastructure, and coordination with partners to plan projects and IT estimates.

Formación

• Bachelor's degree in information technology, computer science, engineering, or related field required.

Responsabilidades

• Lead, develop, and mentor a team of Field Technicians, fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee daily Technology Group operations, ensuring work is completed safely, on time, within budget, and in accordance with quality standards.
• Plan, prioritize, and allocate resources to support business needs, project objectives, and service delivery requirements.
• Develop and manage Technology Group budgets, forecasts, and spending plans, ensuring effective financial performance and alignment with business priorities.
• Ensure controlled onboarding, transfers, and offboarding processes, including access, accounts, licenses, and asset recovery.
• Provide technical leadership and guidance for end-user support, infrastructure, networking, and job site technology solutions.
• Collaborate with business partners and Technology Group teams to develop IT estimates, project plans, and technology recommendations.

Conocimientos

Team leadership

IT operations

Budgeting

Project planning

Vendor management

Incident management

ServiceNow

End-user support

Remote support

Educación

Bachelor's degree in information technology, Computer Science, Engineering, or a related field

Herramientas

ServiceNow

Asset management systems

Descripción del empleo

Kiewit Mexico is a company dedicated to providing engineering, procurement, and construction management services. Kiewit Mexico is a subsidiary of one of the largest and most respected engineering and construction organizations in North America. Kiewit Mexico offers construction management and engineering services in a variety of markets, including energy, oil, gas, chemicals, terminals, marine works, and mining.

Responsibilities

• Lead, develop, and mentor a team of Field Technicians, fostering a culture of accountability, collaboration, and continuous
• improvement.
• Oversee daily Technology Group operations, ensuring work is completed safely, on time, within budget, and in accordance with quality standards.
• Plan, prioritize, and allocate resources to support business needs, project objectives, and service delivery requirements.
• Develop and manage Technology Group budgets, forecasts, and spending plans, ensuring effective financial performance and alignment with business priorities.
• Ensure controlled onboarding, transfers, and offboarding processes, including access, accounts, licenses, and asset recovery.
• Provide technical leadership and guidance for end-user support, infrastructure, networking, and job site technology solutions.
• Collaborate with business partners and Technology Group teams to develop IT estimates, project plans, and technology recommendations.

• Bachelor's degree in information technology, Computer Science, Engineering, or a related field required.
• Advanced technical certifications and prior leadership experience in IT operations, field support, or infrastructure management are preferred.
• 7+ years of progressive IT experience, including field support and end-user services. 3+ years of leadership experience managing technical support personnel.
• Experience with IT operations, vendor management, equipment inventory, procurement, budget management and forecasting, service management, IT governance, incident management, and business continuity planning.
• Experience supporting job site technology deployments, mobilizations, and infrastructure changes preferred.
• Demonstrated ability to lead teams, manage competing priorities, and deliver high-quality customer service in a fast-paced environment.
• IT service management and ticketing systems (Service Now)
• Asset and inventory management systems - Remote support and collaboration tools

• Vacation days, Christmas bonus, and vacation bonus above the law standard
• Savings fund
• Food vouchers
• Social security
• Health Care Plan (Medical, Dental & Vision)
• Life Insurance
• Paid Time Off (Vacation & Public Holidays)
• Training & development
• Wellness Resources (Medical appointments at a preferential price and discounts in drugstores and stores)