IT Manager

Auberge Collection; La Cruz de Huanacaxtle, Corral del Risco; On-site; MXN 600,000 - 840,000; Full time

Job summary

Auberge Collection invites an experienced IT Manager to join Susurros del Corazf3n in Punta de Mita, Mexico. Reporting to the Finance Director and IT Regional Director, you will elevate the guest technology experience, oversee IT operations and security, and help optimize IT budgets and CAPEX. Fluency in English is required for cross-functional collaboration.

The role emphasizes leadership, strong IT knowledge, and a proactive, team-oriented approach within a luxury hospitality setting.

Qualifications

• 3 years minimum experience as a Hotel Systems specialist.
• Probed IT knowledge implementing projects & initiatives in the Hospitality Industry.
• Proficiency in spoken and written English.

Responsibilities

• Support all operational IT aspects.
• Elevate the guest internet experience.
• In charge of IT-Security Compliance, Networking, Quarterly User Audit.

Skills

Hotel IT systems

IT leadership

English proficiency

Job description

Susurros del Corazón, Auberge Collection , is a vibrant oceanfront enclave set between jungled cliffs and a pristine stretch of shoreline overlooking Bahía de Banderas in Punta de Mita on Mexico’s Pacific Coast. The resort offers 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom casas and oceanfront residences, highlighted by a seven-bedroom signature villa. The resort is home to several dining venues, including Casamilpa, a signature restaurant featuring Mediterranean cuisine with Mexican influences, La Boquita, an open-air taqueria, as well as a pool bar, private cabanas, and captivating epicurean experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy fuels wellness, inviting a holistic experience that beckons the rhythmic energy of the waves. Three infinity-edge pools cascading down to the beach and Morritos Kids Club create a haven for relaxation and family memories. An array of unscripted adventures and experiences invite exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxuriously relaxed surf retreat in an unspoiled oceanside oasis.

Job Description

Join our team as IT Manager at Susurros del Corazon in Punta de Mita México, reporting to the Finance Director and IT Regional Director. You will be responsible for elevating the brand of Susurros del Corazon through the lens of tecnologic experiences around the outlets, rooms, each area that are available to the internet and technologies, driving the operative performance at Auberge, ensuring complete viability and maximizing all opportunities and resources. You will also ensure that the highest service standards are adhered to, and that guest experience exceeds expectations. Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our talent always finds new ways to look after the business, their guests, and their team-members. Within this, the key responsibilities for this position are:

• Support All Operational IT aspects.
• Elevate the guest internet experience.
• In charge of attending all processes related to IT-Security Compliance. Networking, Quarterly User Audit.
• Controlling cost associated with planning on IT Budget and CAPEX.
• Leadership, Trainer, Strong IT knowledge.
• Ability to communicate in English with co-workers, guests, and management to their understanding.
• Versatility, discipline, organization, proactive, strong work ethic, and sense of teamwork.
• Competence with Networ

Qualifications

• 3 years minimum experience as a Hotel Systems specialist.
• Probed IT knowledge implementing projects & initiatives in the Hospitality Industry.
• Proficiency in spoken and written English.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.