IT Infrastructure/Systems Engineer ID92976

AgileEngine, LLC.; León; On-site; MXN 1,086,000 - 1,629,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Exciting projects

Flexible schedule

Job summary

AgileEngine, LLC. is seeking an IT Infrastructure/Systems Engineer to design, build, and support networks, servers and storage across on-premise and cloud environments.

The role requires 6+ years of hands-on experience with enterprise networks, servers and storage, plus expertise in AWS/Azure and Microsoft 365. You will work in a fast-growing, global company with a strong emphasis on security and reliability.

Qualifications

• 6+ years of hands-on engineering experience with enterprise networks, servers and storage.
• Experience with Palo Alto, Cisco and Juniper equipment and software.
• Strong administration of firewalls, switches and wireless infrastructure.
• Proficient with Microsoft Server OS and Active Directory.
• Cloud experience on AWS and Azure with a cloud-first mindset.
• SOX compliance experience is required.
• Disaster recovery and business continuity planning experience.
• Proficient with Microsoft 365 tools (Mail, Teams, SharePoint, OneDrive).
• Patch deployment and vulnerability management experience.
• Excellent written and spoken communication; able to work independently.
• Vendor management and MSP coordination experience.
• Ability to work in a 24x7 international environment.

Responsibilities

• Design, build and support corporate networks, servers and storage.
• Implement secure, observable, fault-tolerant infrastructure.
• Provide technical leadership across teams and domains.
• Serve as escalation point for day-to-day operations.
• Plan and execute infrastructure projects.
• Lead infrastructure and systems projects; manage lifecycle tasks.
• Vendor interaction for hardware, software and services.
• Define and execute enterprise infrastructure strategy.
• Support remote, manufacturing and office workers globally.

Skills

Network engineering

Firewall admin

Active Directory

AWS

Azure

SOX compliance

BCDR planning

Microsoft 365

Patch management

Vendor management

Communication skills

Independence

Documentation

Project orientation

After-hours work

24x7 support

Education

AA degree in Information Systems

Tools

Palo Alto

Cisco

Juniper

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premise and cloud environments.

MUST HAVES

• 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems.
• Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software.
• Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual).
• Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory.
• Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach.
• Experience working in a SOX regulated company a must.
• Previous experience developing disaster recovery and business continuity solutions.
• Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive).
• Experience with patch deployment required.
• Self-sufficient, self-managed, self-motivated, must be effective working independently.
• A service-oriented mindset with a focus on creating value for our internal customers and business partners.
• High energy and ability to work independently in a very fast growth environment.
• Discipline to document your work required.
• Ability to work with a project oriented approach for deliverables.
• Work schedule flexibility required as some work must be completed after business hours.
• Experience interfacing with and managing vendors and managed service providers.
• Experience operating in a 24x7 international company (US & EMEA).
• Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely.

NICE TO HAVES

• Minimum AA degree in Information Systems, related field, or equivalent experience.
• AWS/Azure Certifications a plus.
• Experience with network and systems monitoring a plus.
• Experience with ITIL a plus.
• Experience with Linux a plus.
• Previous experience in healthcare, life-science, pharma or bio company a plus.

WHAT YOU WILL DO

• Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.
• Implement observable, secure and fault-tolerant solutions.
• Provide technical leadership, support and direction across multiple teams and domains.
• Serve as an internal escalation point for day to day operations.
• Plan and execute projects across the infrastructure landscape.
• Lead and participate in infrastructure and systems and application projects.
• Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.
• Vendor management and interaction for hardware, software, and service troubleshooting and resolution.
• Help define and execute the strategy for infrastructure and systems across the enterprise.
• Support global operations for remote, manufacturing and office-based workforces.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.