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Birdman is looking for an experienced IT Coordinator to maintain and improve IT systems while providing technical support to our team. You will be responsible for device management, software access, network infrastructure, and cybersecurity measures to ensure the smooth operation of our technology assets. Join us in shaping a sustainable future through innovative technology-driven solutions.
Are you ready to build something meaningful?- Take flight at Birdman!
The Company:
At Birdman, we lead the charge toward a more sustainable future by revolutionizing food consumption through healthy, delicious, cruelty-free, plant-based products. Having achieved consistent 100% YoY growth for nine consecutive years, we're poised to expand into new markets and introduce innovative business lines, reaching new heights while maximizing positive impact. Join us in shaping the next era of sustainable food practices and be part of building the next Mexican Unicorn!
The Role:
We are seeking an experienced and proactive IT Coordinator to join our team. In this role, you will be responsible for delivering first-level technical support and ensuring the smooth operation of IT infrastructure, including installation, configuration, maintenance, and troubleshooting of servers, networks, backups, and related systems. You will manage user access, enforce IT policies, and support the deployment of new applications, all while maintaining the security, efficiency, and reliability of our digital platforms and technology assets.
Responsibilities:
Device Configuration and Maintenance
Platform and Software Access Management
Facilities Access Control
General Technical Support
Network Infrastructure Management
Training and Continuous Improvement
Cybersecurity
Professional Experience
Education: Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or a related field.
Experience:
· 2 years in similar roles.
· Operating systems: Windows, macOS, and Linux
· Microsoft 365 / Google Workspace
· Ticketing tools (e.g., Jira, Freshdesk)
· Network management and access control
· Internal customer service
️ Soft Skills