IT Business Analyst (MS Support)

Flowserve; Torreón; Presencial; MXN 460.405 - 644.567; Jornada completa

Descripción de la vacante

A global leader in fluid motion control, located in Torreon, is seeking an IT Business Analyst (MS Support) to manage Microsoft 365 services including Exchange Online and SharePoint. The ideal candidate will have strong PowerShell skills and experience in user support. This full-time role offers an opportunity to enhance system performance and security.

Formación

• Strong proficiency in PowerShell scripting and automation.
• Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive.
• Experience with Entra AD, Intune, and Microsoft Defender for Office 365.

Responsabilidades

• Manage and maintain the full suite of Microsoft 365 services.
• Administer user accounts, groups, licenses, and permissions.
• Monitor system performance and troubleshoot issues.

Conocimientos

PowerShell scripting

Exchange Online

SharePoint Online

Teams

OneDrive

Problem-solving

Communication skills

Descripción del empleo

IT Business Analyst (MS Support) page is loaded## IT Business Analyst (MS Support)locations: Torreon, Mexicotime type: Full timeposted on: Posted Yesterdayjob requisition id: R-16953**Key Responsibilities*** Manage and maintain the full suite of Microsoft 365 services: Exchange Online, SharePoint, Teams, OneDrive, and Intune* Administer user accounts, groups, licenses, and permissions using Azure Active Directory and PowerShell* Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability* Configure and enforce security policies, including MFA, conditional access, and data loss prevention (DLP)* Document procedures, configurations, and best practices* Provide Tier 2 End user support for All of the Office 365 Suite of Collaborations applications**Required Skills & Qualifications*** Strong proficiency in PowerShell scripting and automation* Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive* Experience with Entra AD, Intune, and Microsoft Defender for Office 365* Familiarity with compliance tools like eDiscovery, retention policies, and audit logs* Excellent problem-solving and communication skills**Bonus Skills*** Experience with hybrid environments (on-prem Exchange or AD)* Knowledge of ITIL practices and change management* Familiarity with third-party M365 management tools