IT Business Analyst II - Campaign & Data Insights, CDMX

Citigroup Inc.; Ciudad de México; On-site; MXN 420,000 - 660,000; Full time

Job summary

Citigroup Inc. is seeking an IT Business Analyst 2 to act as a bridge between business users and technologists, contributing to performance analysis and enterprise planning.

You will help plan initiatives and translate needs into actionable requirements. The role emphasizes defining system scope, documenting requirements, analyzing processes, and supporting validation and testing while ensuring risk management and regulatory compliance.

Qualifications

• 0-2 years of relevant experience
• Experience in re-engineering, data analysis and project management support
• Knowledge of business systems and industry standards
• Demonstrated data analysis and intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal skills to develop working relationships
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated ability to work under pressure and approach work methodically with attention to detail
• Proven self-motivation to take initiative and master new tasks quickly

Responsibilities

• Formulate and define systems scope and project objectives through research activities
• Analyze business client needs and document requirements by utilizing business analysis procedures and concepts
• Assess applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures or precedents
• Identify risk and consider business implications of the application of technology to the current business environment
• Create and prepare reports, metrics and presentations
• Work as a team to accomplish objectives and define and make recommendations for enhancements
• Participate in validation and testing activities to identify system problems and perform other duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Data analysis

Agile methodologies

User Stories

Advanced Excel

SQL

Interpersonal skills

Written and verbal communication

Attention to detail

Initiative

Education

Bachelor's degree/University degree or equivalent experience

Tools

Jira

Confluence

ServiceNow

Microsoft Office

Job description

Citigroup Inc. is seeking an IT Business Analyst 2 to act as a bridge between business users and technologists, contributing to performance analysis and enterprise planning.

You will help plan initiatives and translate needs into actionable requirements. The role emphasizes defining system scope, documenting requirements, analyzing processes, and supporting validation and testing while ensuring risk management and regulatory compliance.