IT Application Engineer: MES/WMS & ERP Integrations

Yinlun TDI, LLC

Monterrey

Presencial

MXN 420.000 - 660.000

Jornada completa

hace 14 horas

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Descripción de la vacante

Yinlun TDI, LLC seeks an IT Application Engineer to support manufacturing and logistics applications across Mexico and North America. You will provide day-to-day application support, troubleshoot issues, and participate in system implementations, testing, go-live, and continuous improvement activities.

Role areas may focus on Manufacturing Systems (MES, ERP integration) or Logistics Systems (WMS, EDI, ERP interfaces).

Formación

Bachelor’s degree in Information Technology, Information Systems, Computer Science, Software Engineering, Industrial Engineering, or a related field.
Equivalent practical experience in enterprise application support may be considered.
1-5 years of experience in IT application support, ERP support, MES/WMS support, business systems, or a related area.
Junior candidates with strong technical fundamentals and relevant internship/project experience may also be considered.
Experience supporting applications in a live production or business environment is preferred.
Manufacturing, automotive, warehouse, logistics, or supply chain experience is highly preferred.

Responsabilidades

Provide Level 1 and Level 2 application support for ERP, MES, WMS and other systems.
Troubleshoot issues, transaction errors, interface failures, and data inconsistencies.
Own assigned support tickets through resolution or escalation.
Support business users across production, warehouse, logistics, quality, supply chain, and related functions.
Coordinate issue resolution with internal IT teams, developers, infrastructure teams, vendors, and business users.
Support system implementations, upgrades, enhancements, testing, UAT, cutover, go-live, and hypercare.
Assist with requirements gathering, process analysis, system configuration, and documentation.
Monitor and troubleshoot system integrations between ERP, MES, WMS, quality systems, EDI, and other connected applications.
Support master data, user access, application roles, and system-related process controls.
Identify recurring system issues and support corrective actions and process improvements.
Maintain work instructions, support documentation, user guides, and troubleshooting records.
Train and support end users and key users.
Build or support operational reports, data queries, and dashboards as needed.
Participate in cross-site and cross-functional IT projects.
Support planned after-hours activities when required for go-lives, cutovers, major releases, or critical production issues.
Manufacturing-Focused Responsibilities:
Support MES and production-related applications.
Troubleshoot production execution, work order, reporting, quality, and traceability issues.
Support interfaces between MES and ERP, APS, quality systems, shop-floor equipment, and other manufacturing applications.
Work closely with production, quality, and engineering teams.
Logistics-Focused Responsibilities:
Support WMS and logistics-related applications.
Troubleshoot receiving, material movement, inventory, warehouse, shipping, and delivery-related issues.
Support ERP/WMS interfaces, EDI transactions, shipping processes, and warehouse data flows.
Work closely with warehouse, logistics, supply chain, customer service, and shipping teams.