Intern

fourseasons

Baja California Sur

Presencial

MXN 100.000 - 167.000

Jornada completa

Hace 5 días
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Ventajas ofrecidas por este puesto de trabajo

Transport shuttle to resort area
Uniforms and dry cleaning
Training program and workshops
Personalized support from L&D team
Complimentary meals during shifts

Descripción de la vacante

Four Seasons Los Cabos invites you to join an immersive internship in luxury hospitality. You will engage with guest-facing operations across departments and learn from world-class leaders in a dynamic, multicultural environment.

The program offers hands-on experience in Front Office, Housekeeping, Events, Purchasing, Food & Beverage, and more, with training, mentorship, and exposure to industry-standard software and Forbes/LQA standards.

Formación

  • Fluency in English for guest facing areas.
  • Fluency in Spanish for back of the House areas.
  • Currently pursuing a bachelor's degree in hospitality, Culinary Arts, or a related field.
  • Strong interpersonal and communication skills.
  • High emotional intelligence and ability to empathize with guests and colleagues.
  • Resilience and adaptability in a fast-paced environment; willingness to take on new experiences.

Responsabilidades

  • Gain hands-on experience planning, coordinating, and executing operational activities and guest experiences across departments (Events, Front Office, Kitchen, People & Culture, Housekeeping, Concierge).
  • Demonstrate professionalism and discretion when handling sensitive guest information.
  • Support leadership with projects, daily operations, and departmental initiatives.
  • Develop and apply technical and operational skills in assigned area (Front Office, Housekeeping, Concierge, Purchasing).
  • Gain proficiency in hospitality software systems (Workday, FS Chat, OpenTable, Golden, HotSOS, Opera, Birchstreet, Telephone systems).
  • Pursue excellence aligned with Forbes and LQA certifications.

Conocimientos

Fluent English
Fluent Spanish
Interpersonal skills
Communication
Emotional intelligence

Educación

Bachelor’s degree in hospitality or related field

Herramientas

Workday
FS Chat
OpenTable
Golden
HotSOS
Opera
Birchstreet
Telephone systems

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About the Internship

As a Four Seasons Los Cabos Intern, you won’t just complete an internship — you will begin a journey into the world of luxury hospitality.

You will immerse yourself in our guest-facing operations, where every interaction becomes an opportunity to create meaningful and unforgettable experiences. From areas such as People & Culture, Finance, and Purchasing, to Front Office, Restaurants,Kitchenand Events operations, you will gain a holistic understanding of how excellence comes to life across every part of the resort.

Here, you will bring your academic knowledge to life while learning alongside world-class leaders in a dynamic, multicultural environment that will continuously challenge and inspire you.

Throughout your journey, you will develop the qualities that define exceptional hospitality professionals: resilience in a fast-paced environment, a genuine human connection in every interaction, and a deep passion for service excellence. You will be empowered to take ownership, collaborate with purpose, and continuously elevate your craft.

Guided by the Golden Rule, you will embody our core behaviors and values in everything you do.

This is more than an internship program — it is a full immersion into a culture of excellence, where your potential is recognized, your voice is heard, and your future in hospitality truly begins.

What we offer:
  • Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort

  • Uniforms: Complimentary Dry Cleaning for Intern Uniforms

  • Training & Development: Training program during your internship and In-house training workshops

  • Personalized support: Assistance from Learning & Development Team during your internship program

  • Complimentary meal: As part of our commitment to our people well-being and , we offer complimentary meals during working hours. Enjoy our “Employee Cafeteria” where you will find prepared meals to help our team stay energized, focused, and well-nourished

What you bring:
  • Fluency in English for guest facing areas

  • Fluency in Spanish for back of the House areas

  • Currently pursuing a bachelor's degree in hospitality, Culinary Arts, or a related field (preferred).

  • Strong interpersonal and communication skills, with the ability to build meaningful connections.

  • High emotional intelligence, with the ability to empathize, listen actively, and respond thoughtfully to guests, colleagues, and leaders.

  • Resilience and a positive attitude in a fast-paced environment, embracing challenges as opportunities to grow with a willingness to step your comfort zone and take on new experiences.

What You Will Learn & Do:
  • Gain hands-on experience in the planning, coordination, and execution of operational activities and guest experiences across departments such as Events, Front Office, Kitchen, People & Culture, Housekeeping, Concierge, and more.

  • Demonstrate professionalism, discretion, and confidentiality when handling sensitive information related to guests, colleagues, and operations.

  • Support leadership with projects, daily operations, and departmental initiatives, contributing as a proactive and engaged team member.

  • Develop and apply technical and operational skills specific to your assigned area (e.g., Front Office, Housekeeping, Concierge, Purchasing), while gaining a broader understanding of luxury hospitality operations.

  • Gain proficiency in hospitality software systems, including Workday, FS Chat, Open table, Golden, HotSOS, Opera, Birchstreet, and Telephone systems, developing essential technical skills.

  • Gain skills in luxury hospitality through the execution of high standards (FORBES and LQA Certifications).

Four Seasons are powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with a genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through world-class employee experience and company culture.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:
  • Hotel Site: https://www.fourseasons.com/es/loscabos/

  • Instagram: #fsloscabos

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:
  • Company Site: www.fourseasons.com

  • Our Careers: https://careers.fourseasons.com/us/en

  • LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

  • Facebook: https://www.facebook.com/FourSeasonsJobs

  • Twitter: https://twitter.com/FourSeasonsJobs

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