Interbank Payments Operation Sr Manager

Citi; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Citi in Mexico City is seeking a Cash & Trade Proc Sr Mgr to oversee daily operations for multiple teams within the Transaction Services function. The role emphasizes risk-aware decision making, process governance, and staff development to maintain high performance and quality standards.

The successful candidate will have strong analytical and communication skills, experience in cash/trade operations, and a track record of implementing process improvements within a large operations environment.

Formación

• 6-10 years of experience in a related senior level role with experience in trade / cash operations and management.
• Proven experience in creating and implementing processes that result in improved business performance.
• Effective verbal and written communication and analytical skills.
• Bachelor's/University degree, Master’s degree preferred.

Responsabilidades

• Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations.
• Manage staff resource allocation while assisting with the development and oversight of the budget.
• Resolve complex and highly variable issues with significant departmental impact.
• Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions.
• Ensure essential procedures are followed and contribute to defining workflow standards.
• Contribute to the objectives of the entire Transaction Services function.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.

Conocimientos

Analytical skills

Verbal and written communication

People management

Risk assessment

Process improvement

Educación

Bachelor’s degree

Master’s degree preferred

Descripción del empleo

The Cash & Trade Proc Sr Mgr is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage the daily operations for a larger Cash and Trade Operations unit, consisting of multiple teams performing related tasks.

Responsibilities

• Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations
• Manage staff resource allocation while assisting with the development and oversight of the budget
• Resolve complex and highly variable issues with significant departmental impact
• Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions
• Ensure essential procedures are followed and contribute to defining workflow standards
• Contribute to the objectives of the entire Transaction Services function
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications

• 6-10 years of experience in a related senior level role with experience in trade / cash operations and management
• Proven experience in creating and implementing processes that result in improved business performance
• Effective verbal and written communication and analytical skills

Education

• Bachelor's/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

deep knowledge on operations, interbank payments processes and regulations for SPEI and SPID, advanced in English

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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