Integrations Technical Project Manager

DEUNA; Ciudad Madero; Presencial; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An innovative SaaS startup is seeking a talented Integrations Technical Project Manager to drive success in the e-commerce landscape across LATAM. This role involves managing technical integrations, providing onboarding support, and troubleshooting complex issues while collaborating with diverse teams. Join a dynamic environment that values agility and innovation, where your contributions will directly impact the growth of the company. With a focus on cutting-edge technology and a supportive team culture, this is an exciting opportunity to make a difference in a rapidly expanding industry.

Servicios

Vacations and Personal Days

Support for Internet and Mobile Expenses

Stock Options

Diverse and Dynamic Team

Formación

• 5+ years in a Sales Engineering role or similar technical position.
• Strong technical skills with the ability to translate concepts into solutions.

Responsabilidades

• Provide onboarding support and assist clients' technical teams during integration.
• Troubleshoot complex issues and document project progress.
• Manage integration tasks and ensure all parties are prepared for next steps.

Conocimientos

Sales Engineering

Problem-Solving Skills

Technical Acumen

Payments Industry Knowledge

Leadership Skills

Fluency in English

Fluency in Spanish

Understanding of Code and APIs

Educación

Bachelor’s Degree in Engineering

Bachelor’s Degree in Computer Science

Herramientas

AWS Cloudwatch

New Relic

Kibana

Datadog

Descripción del empleo

About Us

DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today: customer conversion, payment acceptance, and fraud prevention with a single integration.

With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.

Visit https://www.deuna.com/ to learn more about us!

Position: Integrations Technical Project Manager

We are seeking a talented Integrations Technical Project Manager with the following qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field
• Minimum of 5 years of experience in a Sales Engineering role or similar technical position
• Strong technical acumen with the ability to understand complex technical concepts and translate them into business solutions
• Strong problem-solving skills and attention to detail in handling high-pressure situations
• Strong tech savvy in payments industry: Cross-border and Local
• High level understanding of code, API, SQL, and programming languages
• Proven knowledge in AWS Cloudwatch, New Relic, Kibana, Datadog or similar systems for troubleshooting
• Strong leadership skills with experience managing technical teams
• Excellent communication and documentation skills
• Fluent in English and Spanish; Portuguese is a plus

Key Responsibilities

Tactical Onboarding Management

Provide onboarding support, including tests, validation, and certification. Assist clients' technical teams during integration, coordinating internal and external stakeholders as the single source of technical and business requirements.

Problem-Solving Mindset

Troubleshoot complex issues, schedule checkpoints, and document project progress with clarity and ownership.

Integration Execution

Manage time-to-market (TTM) deliverables and project schedules, execute integration tasks, manage UATs, and ensure all parties are prepared for the next steps.

Tailored Product-Driven Approach

Guide clients from kick-off to go-live, providing ongoing technical support and articulating new demands within the core teams, collaborating closely with the Customer Success Manager.

Monitoring and Support

Monitor post-launch integration performance, address technical issues, escalate as needed, and review system performance.

What You Will Find at DEUNA

• A multicultural team, agility, and innovation
• Impactful solutions for the region
• Cutting-edge tools and technology
• A dynamic startup culture with expansion opportunities
• Incredible team environment

Benefits

• Vacations and personal days
• Support for internet and mobile expenses
• Stock options
• Diverse and dynamic team

Join us at DEUNA!