Insurance Subsidy Analyst

Samsara; México; A distancia; USD 30,000 - 45,000; Jornada completa

Descripción de la vacante

Samsara is seeking an Accounts Receivable specialist to manage invoicing for their Mexico customer base. The successful candidate will ensure accurate invoices, handle credits and subsidies, and improve billing processes. Join a leading company committed to enhancing operational safety and efficiency across diverse industries.

Servicios

Health benefits

Remote and flexible work options

Formación

• 2+ years in Accounts Receivable, preferably in invoicing or billing roles.
• Experience with Mexico invoicing and payments.
• Tax reconciliation experience.

Responsabilidades

• Ensure customer invoices are accurate for all clients.
• Create credit transactions for returns, subsidies, rebates, and concessions.
• Lead projects to improve invoicing processes.

Conocimientos

Proficiency in MS Excel

Ability to multitask

Descripción del empleo

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations dependent on physical operations to harness Internet of Things (IoT) data for actionable insights and operational improvements. We are committed to enhancing safety, efficiency, and sustainability across industries that represent over 40% of global GDP, including agriculture, construction, field services, transportation, and manufacturing. Our goal is to digitally transform these sectors at scale.

Working at Samsara means contributing to shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As a recently public company, we offer autonomy and support to make a meaningful impact and build for the long term.

About the role:

The Invoicing & Adjustments team ensures the accurate and timely invoicing of customers. Responsibilities include delivering invoices, account statements, and adjustments (credit memos/returns), ensuring clarity on billing via dashboards, email, or knowledge articles, and reminding customers to pay before due dates. The team processes credits related to subsidies, rebates, refunds, or concessions, provides documentation of transactions, and applies adjustments to customer accounts. The role focuses primarily on insurance subsidies for our MX customer base and will be measured by KPIs related to volume trends, invoicing management, and customer case volume.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided.

You should apply if:

• You want to impact the industries that run our world: Your efforts will help keep the lights on, ensure food supply, reduce emissions, and protect workers.
• You are the architect of your own career: We foster success and rapid career development in a high-growth environment.
• You’re energized by our opportunity: Your creativity and efforts will help digitize large sectors of the economy.
• You want to be with the best: Join a high-caliber team that encourages excellence and collaboration.

In this role, you will:

• Ensure customer invoices are accurate for all clients
• Enroll global customers in consolidated invoicing and explain program nuances
• Create credit transactions for returns, subsidies, rebates, and concessions
• Certify invoices, payments, and credit memos for MX customers
• Manually generate invoices and credit memos related to insurance subsidies, following standard certification processes.
• Address internal and external inquiries regarding invoicing and statements
• Identify and fix system errors causing invoice failures
• Create custom billing schedules and accommodate special invoicing requests
• Upload invoices to portals as needed
• Develop customer-facing documentation for billing FAQs
• Lead projects to improve invoicing processes
• Embed Samsara’s cultural principles (Customer Success, Long-term Building, Growth Mindset, Inclusion, Teamwork) as we scale globally.

Minimum requirements:

• 2+ years in Accounts Receivable, preferably in invoicing or billing roles
• Experience with Mexico invoicing and payments
• Tax reconciliation experience
• Proficiency in MS Excel
• Ability to multitask in a fast-paced environment

Preferred qualifications:

• Experience with Ariba, Coupa, or Oracle
• Experience working with Insurance Partners in Mexico

We welcome applicants from all backgrounds. All qualified candidates will be considered without regard to race, color, religion, national origin, sex, gender, sexual orientation, veteran status, disability, age, or other protected characteristics.

Full-time employees receive competitive compensation, remote and flexible work options, health benefits, and more. Visit our Benefits site for details.

Accommodations: We are committed to an inclusive environment. Email [e-mail] or click here for accommodations during recruiting.

Flexible Working: We support remote, hybrid, and in-office work, depending on role requirements and geographic considerations. Employment offers are contingent on legal work authorization.

Beware of scams involving fake job offers. We do not charge fees at any recruitment stage. Official communications will come from '@samsara.com' or '@us-greenhouse-mail.io'. For more info, visit our blog.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.