Institutional Sales Manager (LATAM)

Binance; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading cryptocurrency exchange is seeking a Client Relationship Manager to handle major global institutional clients. The role involves acquiring clients, expanding relationships, and providing tailored support. Ideal candidates have 3-5 years in sales with a financial background, excellent communication skills, and a passion for crypto. This position allows for remote work and offers a competitive salary and company benefits, emphasizing career growth and autonomy in a fast-paced environment.

Servicios

Competitive salary

Career growth opportunities

Work-from-home arrangement

Formación

• 3-5 years of experience in sales and client services within finance.
• Experience with institutional clients, HNW individuals, and trading firms.
• Fluency in English required; other languages beneficial.

Responsabilidades

• Acquire and develop trust relationships with major clients.
• Expand existing customer relationships through communication.
• Build key customer service processes and track key customer status.
• Analyze user behavior and communicate with departments for solutions.

Conocimientos

Sales experience

CRM tool proficiency

Strong communication skills

Relationship maintenance

Flexibility in diverse situations

Sales skills under pressure

Passion for crypto

Descripción del empleo

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry‑leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital‑asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

About Binance VIP & Institutional Team

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high‑frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, and more. Join us to be part of a team that provides top‑tier services to the most influential players in the crypto industry.

Our team serves the most sophisticated trading users and participants in the trading and investment industry and we offer you an opportunity to build your portfolio of clients alongside Binance and amongst top colleagues. Work remotely in a global team that covers all parts of the world, where you will get to travel and meet and attract your clients at bespoke events. If you thrive in a fast paced and high pressure environment, we encourage you to apply in!

Responsibilities

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback

Requirements

• Sales experience (customer acquisition/ origination), having had a clear sales KPI
• Familiar with the use of a CRM tool
• Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
• At least 3-5 years working experience in sales and client services function with international financial background in banking, investments, FX sales
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
• Passionate about crypto. Industry experience would be of an advantage
• Fluency in English is required, fluency in additional languages would be a bonus

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world‑class talent in a user‑centric global organization with a flat structure
• Tackle unique, fast‑paced projects with autonomy in an innovative environment
• Thrive in a results‑driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work‑from‑home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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