Inside Sales Coordinator - Mexico

Financecolombia; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading sales organization is seeking an experienced Inside Sales Coordinator in Mexico City. The role involves supporting sales operations, collaborating with the Regional Sales Manager, and managing customer inquiries. Candidates should have a degree in business, several years of sales experience, and be bilingual in Spanish and English. The position is ideal for those thriving in fast-paced environments.

Formación

• Several years of experience in sales, preferably in the industrial material handling industry.
• Proficiency in bilingual communications in Spanish and English.
• Ability to understand customer applications and recommend suitable solutions.

Responsabilidades

• Serve as the primary point of contact for customer inquiries.
• Collaborate with the Regional Sales Manager throughout the sales process.
• Prepare and issue quotes to distributors ensuring pricing accuracy.

Conocimientos

Sales experience

Bilingual communication (Spanish and English)

Organizational skills

Mechanical and technical aptitude

Educación

Bachelor's degree in business or related field

Herramientas

Microsoft Office

Descripción del empleo

Career Opportunities with Southworth International Group

A great place to work.

Careers At Southworth International Group

Current job opportunities are posted here as they become available.

Looking to join a fun, fast-paced team where your organizational skills and people-first mindset make a real impact? We’re seeking an experienced Inside Sales Coordinator who thrives on supporting customers, teamwork, and collaboration.

The Inside Sales Representative plays a key role in supporting Southworth’s sales efforts by responding to customer inquiries, guiding product selection, and coordinating with distributors and internal teams.

This position will be supporting sales operations in our Mexico territory including Mexico City, Monterrey, Guadalajara, and LATAM. The preferred home office location will be in Mexico City.

Key Duties and Responsibilities

• Serve as the primary point of contact for customer and distributor inquiries within assigned territories
• Collaborate with the Regional Sales Manager to guide customers through the sales process—from initial inquiry to final order placement
• Recommend appropriate equipment solutions based on customer applications and technical requirements
• Prepare and issue quotes to distributors and ensure pricing accuracy
• Coordinate with engineering, production, and logistics teams to quote and deliver custom or modified units
• Track and manage order status, proactively communicating updates or changes to customers and internal stakeholders
• Support the Regional Sales Manager in qualifying new sales opportunities and expanding the customer base
• Maintain accurate records of customer interactions, quotes, and order details in CRM systems
• Follow up with customers’ post-delivery to ensure satisfaction, troubleshooting issues, and identifying future needs
• Assist in onboarding new distributors and supporting their sales efforts with product knowledge and documentation
• Participate in sales meetings, training sessions, and cross-functional initiatives to improve customer experience

Qualifications – Skills and Experience

• Bachelor's degree in business or a related field is preferred
• Several years’ experience in sales, with a preferred background in the industrial material handling industry
• Mechanical and technical aptitude, proven organizational skills, proficiency in Microsoft Office, and effective team collaboration
• Proven written and verbal bi-lingual communications skills in Spanish and English translation

Personal Characteristics

• Solid interpersonal and communication skills
• Ability to understand customer applications and recommend suitable solutions
• Self-motivated with the ability to work independently
• Positive, adaptable, and thrives in a fast-paced environment
• Proven team building and presentation skills
• Ability to work independently and take appropriate initiative under minimal supervision
• Optimistic with a can-do attitude and the ability to work well in a fast-paced and changing environment