Ingeniero de Redes de Voz sobre IP (VoIP)

Placements24; Santiago de Querétaro; Hybrid; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Professional certification/learning

Continuous learning

Job summary

Placements24 is seeking an experienced VoIP Network Engineer to design, implement, and manage voice communication systems. This role focuses on high availability, quality, and security of voice services, with emphasis on SIP, H.323, and RTP protocols in a remote-friendly setup.

You will deploy VoIP infrastructure, configure endpoints and SBCs, monitor QoS, troubleshoot issues, and collaborate with IT teams.

Qualifications

• Bachelor's degree in Computer Science or Telecommunications Engineering.
• 4+ years of VoIP engineering and network administration.
• In-depth knowledge of VoIP protocols: SIP, H.323, RTP, RTCP.
• Experience with major VoIP platforms (e.g., Cisco Call Manager, Asterisk, Avaya).
• Strong understanding of TCP/IP networking, QoS, and network security principles.
• Experience with Session Border Controllers (SBCs) is highly desirable.
• Fluency in Spanish; professional proficiency in English is preferred.

Responsibilities

• Design, deploy, and maintain VoIP infrastructure, including IP PBX, gateways, and session border controllers (SBCs).
• Configure and manage VoIP endpoints and related hardware.
• Monitor VoIP network performance and quality of service (QoS).
• Troubleshoot and resolve voice communication issues, ensuring minimal disruption.
• Implement and manage call routing, voicemail, and unified communications features.
• Ensure the security of VoIP systems against unauthorized access and threats.
• Collaborate with network and IT teams to ensure seamless integration of VoIP with other systems.
• Develop and maintain documentation for VoIP network configurations and procedures.
• Stay updated on the latest VoIP technologies and industry best practices.
• Conduct regular system audits and capacity planning for voice services.

Skills

VoIP networking

SIP/H.323

TCP/IP networking

QoS

Troubleshooting

Python scripting

Remote work

Spanish language

Education

Bachelor's degree in Computer Science or Telecommunications Engineering

Tools

Cisco Call Manager

Asterisk

Avaya

SBCs

Job description

About the Role

Our client is seeking an experienced Voice over IP (VoIP) Network Engineer to design, implement, and manage their voice communication systems in Querétaro City, Querétaro, MX. This role requires a deep understanding of VoIP technologies, protocols (SIP, H.323), and network infrastructure. You will be responsible for ensuring the high availability, quality, and security of voice services for our organization. The ideal candidate possesses strong troubleshooting skills and the ability to optimize voice network performance. This fully remote position allows you to contribute your expertise from anywhere, supporting the critical voice infrastructure needs of the company.

Key Responsibilities

• Design, deploy, and maintain VoIP infrastructure, including IP PBX, gateways, and session border controllers (SBCs).
• Configure and manage VoIP endpoints and related hardware.
• Monitor VoIP network performance and quality of service (QoS).
• Troubleshoot and resolve voice communication issues, ensuring minimal disruption.
• Implement and manage call routing, voicemail, and unified communications features.
• Ensure the security of VoIP systems against unauthorized access and threats.
• Collaborate with network and IT teams to ensure seamless integration of VoIP with other systems.
• Develop and maintain documentation for VoIP network configurations and procedures.
• Stay updated on the latest VoIP technologies and industry best practices.
• Conduct regular system audits and capacity planning for voice services.

Requirements

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 4 years of experience in VoIP engineering and network administration.
• In-depth knowledge of VoIP protocols: SIP, H.323, RTP, RTCP.
• Experience with major VoIP platforms (e.g., Cisco Call Manager, Asterisk, Avaya).
• Strong understanding of TCP/IP networking, QoS, and network security principles.
• Experience with Session Border Controllers (SBCs) is highly desirable.
• Excellent troubleshooting and problem-solving skills related to voice quality.
• Proficiency in scripting for automation (e.g., Python) is a plus.
• Strong communication and interpersonal skills.
• Ability to work independently and manage tasks effectively in a remote environment.
• Fluency in Spanish; professional proficiency in English is preferred.

Benefits

• Our client offers a competitive salary, comprehensive benefits package, opportunities for continuous learning and professional certification, and a fully remote work setup.
• You will have the opportunity to work on challenging projects and make a significant impact on the organization's communication infrastructure, serving clients and internal users alike, impacting operations relevant to Querétaro City, Querétaro, MX.
• Join our innovative and supportive team.