IB/OB Area Manager , Worldwide Operations

Amazon; Cuautitlán Izcalli; Presencial; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking an Area Manager to lead and develop a team of Amazon Associates in a fulfillment center in Cuautitlán Izcalli. You will coach, mentor, and drive engagement while maintaining safety, quality, and attendance standards.

The role requires a flexible schedule, the ability to manage shifts, and strong English communication skills. A Bachelor's degree is required, with MBA and Lean/Six Sigma experience preferred.

Formación

• 1+ years of employee and performance management experience.
• Experience in English-language communication, both written and verbal.
• Bachelor's degree. MBA preferred.

Responsabilidades

• Lead, manage, and develop a team of Amazon Associates in a distribution warehouse.
• Create and support recognition and communication programs.
• Ensure procedures are followed for security and loss prevention.
• Partner with management to maintain quality control standards.
• Develop performance goals to meet customer demand and ensure accuracy and quality.
• Shift rotations 4x3 or 5x2; not a remote position; located in Cuautitlan Izcalli, Edo. Mex.

Conocimientos

People management

Leadership

English communication

Educación

Bachelor's degree

MBA

Descripción del empleo

Description

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager. As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks! What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! The position is NOT a corporate role and will be located in a Fulfillment Center.

Key job responsibilities

A day in the life

• Lead, manage, and develop a team of 50 to 90 Amazon Associates
• Create, manage, and support recognition and communication programs
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.
• This role requires to work on a 4x3 or 5x2 journal.
• The position rotates shifts at least 2-3 times per year.
• This is not a remote position, work location is at Cuautitlan Izcalli, Edo. Mex.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About The Team

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!

Basic Qualifications

• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in English-language communication skills, both written and verbal
• Bachelor's degree

Preferred Qualifications

• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
• MBA, or Master's degree
• Experience with Lean/Six Sigma
• 2+ years of team management experience

Company

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10542222