IB / OB Area Manager, Operations

Amazon; Hermosillo; Presencial; USD 30,000 - 40,000; Jornada completa

Descripción de la vacante

A leading company in online retail is seeking an Area Manager in Hermosillo, Mexico. This role focuses on leading a team in a fulfillment center, ensuring operational excellence and fostering a people-focused leadership style. Successful candidates will possess strong leadership and coaching capabilities, and be prepared to work in a dynamic warehouse environment ensuring the highest standards of performance and safety.

Formación

• Leadership skills to manage a diverse team.
• Ability to work flexible schedules and under pressure.
• Experience in performance management.

Responsabilidades

• Lead, manage, and develop a team of 20 to 50 Associates.
• Maintain compliance and act on performance metrics.
• Implement safety programs and ensure a safe work environment.

Conocimientos

Leadership

Coaching

Process Improvement

Educación

Bachelor's degree or equivalent

Descripción del empleo

Description

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an Area Manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager.

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!

Job Requirements

• Ability to work weekends, holidays, and/or overnight shifts
• Ability to work overtime both in peak season and as needed
  
  

Locations and Placement:

• The position is NOT a corporate role and will be located in a Fulfillment Center
  
  

Key job responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• Proactively identify and lead process improvement initiatives and Lean tools
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives
  
  

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 1+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• English professional level (B2)
  
  

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A3030029